Book Budget hire cars in Key Largo

Reviews for Budget in Key Largo

Recent reviews

Traveller rating

Excellent

8

Good

0

Okay

4

Mediocre

2

Poor

2

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1.9

After I reserved a large SUV and had a great price locked in, I showed up in person to pick up the vehicle only to be told that I was not allowed to rent it because I did not have a credit card!!! I asked the woman working if I could just pay the full amount up front with a debit card and all she said was " no, I'm sorry". I asked if there was another solution, she just said no!! Meanwhile, I had a whole trip planned and a hotel and everything!! I was never told about the credit card policy. So I went down the street to the Enterprise rental place and was able to rent a vehicle. Although I wasn't able to get an SUV, I was able to rent a new Chrysler Pacifica van. I ended up having to pay an extra $120, but at least I was able to rent something. So I don't know if this was something I should have been told by kayak or Budget.Reviewed Oct 7 2021

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1.9

Was treated with racial slurs because the color of my skin in my appearance the manager in Homestead was very rude Leon Leroy that way he told me his name was no name tag on told me I have to wear a mask and it was a Spanish guy that came in with no mask on and he let him stay in the store just like that he told me it was store policies to wear a mask and made me go get a mask but the Spanish guy stayed in the store without a mask so racist the Budget Inn Homestead the guy said he was the manager and told me his name was Leroy or Leon something needs to be done about thisReviewed Jul 31 2021

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4.0

Pros:The gentlemen working the desk did a good job of making sure I left the pickup location happy.Cons:The truck I requested was not there at my scheduled pickup time and was told it would be at least four hours before it might arrive. The car I ended up getting was dirty, as were all the cars on the lot. Fourth-five minutes into my drive the low oil light came on and when I stopped to check it it was a quart low. Last thing was I rented the SunPass and after a quick search was able to locate it in the bottom of the glove box but it would not stick to the window so I had to lay it up in the dash. I’m hoping all the toll stations picked up on it so I don’t get toll by plate chargesReviewed Apr 22 2021

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10.0

Cons:Everything was okayReviewed Jan 1 2021

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5.2

Cons:Kayak allowed me to make a reservation at 9am and when I showed up at 9;30 the distributor had 0 cars to give me and said I’d have to wait until 1pm. The connection between Kayak and the distributor should definitely be tighter and NOT allow for reservations to be made when no cars are available. Luckily another customer returned a car 45 min later that I was able to take but that system is totally flawed.Reviewed Feb 19 2020

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8.4

Cons:they oversold rentals so they were short cars againReviewed Dec 16 2018

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9.2

GasolineCons:Gas was an 1/8 tank below Full, I returned FULL.Reviewed Oct 21 2017

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4.4

Cons:Not in the best part of townReviewed Oct 17 2017

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10.0

Service-peak SeasonPros:When we arrived they did have a long line, however, the line did love rather quickly and the process to rent a vehicle was rather short. The car was cleaned and was given a free upgrade without the representative trying to sale is an upgrade to avoid a longer wait. She was absolutely great as she made the process seamless.Cons:Policies-tolls: Sunpass cost, they charge you a daily fee for Sunpass in addition to the cost of tolls.Reviewed Nov 21 2016

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4.4

Over chargedCons:I was charged at the dropoff much more than was told at the pickup, claming the is an extra 100$ insurance fee due to upgrade of the car given.Reviewed Nov 1 2016

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10.0

Pros:Everything was excellent. I have no problems with Budget.Reviewed Jul 12 2016

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10.0

Nice CarPros:They were very nice and helping people. I had a problem and they were willing to help any way they could.Cons:There really isn't anything. Maybe offer pick up and drop off service.Reviewed Apr 17 2016

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• How many car hire locations does Budget have in Key Largo?

  Budget has 1 hire location in Key Largo. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Miami airport (MIA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes