7.2
Pros:I was given an upgraded vehicle at no extra charge. This was because they did not have my reserved vehicle on the lot.Cons:I think that the lot was far busier than expected and it caused some logistical problems. They only had one gentlemen cleaning all of the cars, so that caused some issues with being able to turn the cars over in a timely manner.Reviewed Jun 8 2020
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2.0
Cons:While it was advertised that the Enterprise location was available for pickup on Sunday from 9 am -1 pm, this was not the case, and I was unable to make my planned trip because of itReviewed May 27 2020
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9.6
Pros:The staff was super friendly and helpful, even over the phone they were AWESOME!Reviewed Jun 6 2019
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2.0
Pros:we booked a car 24 hours in advance, got confirmation, and the one hour before pickup got a call saying they had NO vehicles available...we are done with enterprise key largo.Cons:the representative was absolutely useless in answering questions about our other options and his supervisor never followed up on our issue.Reviewed May 14 2019
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8.8
Pros:Quick and good pick-up and delivery. Very good price.Cons:Car was low on washer fluid, which became a problem with bugs on windshield. Rear brakes squeaking, needs checking.Reviewed Apr 22 2019
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10.0
Pros:Friendly helpful staff. Cheapest in the are and liberal pickup / drop off area.Reviewed Mar 16 2019
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10.0
Pros:Friendly helpful staff. Vehicle was in excellent condition.Reviewed Feb 24 2019
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8.0
ENTERPRISE KEY LARGOPros:Very friendly & helpful staff. Flexible re pick-up time.Cons:Location, building, car fleet is very unappealing.Reviewed Nov 1 2018
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7.6
Good valuePros:The price was great!Cons:The car only had 1/4 tank of gas when I received it.Reviewed Aug 23 2018
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10.0
Awesome customer servicePros:The agent, Tammy, Was great! She was quick and knowledgeable and I had muy car in no time art all.Cons:All good.Reviewed May 13 2017
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5.2
Pros:Friendly staffCons:cars were dirty. the excuse was the car was sitting for a couple of days. the car has not been cleaned, there were electronic devices left by previous customer in glove box and the previous renter must have had a pet in the car which was noticed by my son in law who is alergic to cats. I am Not, but 200 miles later when i picked him up it becamw evident. sloppy work Enterprise!Reviewed May 9 2017
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10.0
Great Customer ServicePros:Great Customer Service, the car was brand new and very cleanReviewed Mar 29 2017
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