Guest reviews
Overall rating
8,0
Excellent
Based on 42 reviews
Cleanliness
7,9
Comfort
8,2
Pickup/dropoff
7,7
Value for money
7,7
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
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7,2
Pros: Cleanliness of vehicle
Cons: Drop off was challenging
review from
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6,8
Pros: The problem is: I’ve made my reservation and the amount was about 80.00$. Yesterday I got the bill, it was 192.74$. Something wrong here.
review from
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4,0
Pros: Pleasant clerk
review from
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3,2
Cons: We returned the car via the after-hours drop-off - earlier than our rental was due. After checking our credit card statement we noticed that we had been charged an extra $100+ dollars. When I called to inquire, they had charged us for three extra days. Since there were no communications after the drop-off, we never would have known unless we checked the credit card statement. It felt underhanded and deceitful; I would not trust them again.
review from
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4,0
Cons: Attendant wasn’t at the counter. They called a couple days later claiming the car wasn’t ever dropped off.
review from
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10,0
Pros: All, nice car, good gas 29,000 on . Getting old for rent car?
Cons: Smell inside maybe like smoking?
review from
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7,6
Good overall experience! Would do again.
Pros: I liked the Mazda! Very easy pick up and drop off.
Cons: While the attendant at our specific pick up point gave detailed directions, the cars were in a very difficult spot to find and it took my way too long. They were not parked in a marked area and it was a busy port and confusing.
review from
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10,0
Pros: I called and asked if I could drop the car off at Logan airport instead of Hyannis and they said - No problem. No extra fee.
Cons: Nothing
review from
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3,6
Cons: According to my father, who dropped off since I had to catch a flight, Budget is trying to charge me SIX TIMES the rate I accepted through Kayak. I will have to spend hours today trying to rectify.
review from
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4,0
Pros: Never rented there
review from
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8,0
Pros: Car was new 5000 miles on it. Gas mileage was great.
Cons: I thought cars are all non smoking cars. They ruined this car. It smelled of smoke real bad. I did not see none smoking stickers on it.
review from
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10,0
Pros: Very nice local support - great behind the counter service. Helpful figuring out the car seat storage. personable and professional. highly recommend.
review from
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10,0
Pros: All, nice car, good gas 29,000 on . Getting old for rent car?
Cons: Smell inside maybe like smoking?
review from
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10,0
Pros: I called and asked if I could drop the car off at Logan airport instead of Hyannis and they said - No problem. No extra fee.
Cons: Nothing
review from
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10,0
Pros: Very nice local support - great behind the counter service. Helpful figuring out the car seat storage. personable and professional. highly recommend.
review from
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7,2
Pros: Cleanliness of vehicle
Cons: Drop off was challenging
review from
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6,8
Pros: The problem is: I’ve made my reservation and the amount was about 80.00$. Yesterday I got the bill, it was 192.74$. Something wrong here.
review from
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7,6
Good overall experience! Would do again.
Pros: I liked the Mazda! Very easy pick up and drop off.
Cons: While the attendant at our specific pick up point gave detailed directions, the cars were in a very difficult spot to find and it took my way too long. They were not parked in a marked area and it was a busy port and confusing.
review from
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8,0
Pros: Car was new 5000 miles on it. Gas mileage was great.
Cons: I thought cars are all non smoking cars. They ruined this car. It smelled of smoke real bad. I did not see none smoking stickers on it.
review from
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4,0
Pros: Pleasant clerk
review from
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3,2
Cons: We returned the car via the after-hours drop-off - earlier than our rental was due. After checking our credit card statement we noticed that we had been charged an extra $100+ dollars. When I called to inquire, they had charged us for three extra days. Since there were no communications after the drop-off, we never would have known unless we checked the credit card statement. It felt underhanded and deceitful; I would not trust them again.
review from
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4,0
Cons: Attendant wasn’t at the counter. They called a couple days later claiming the car wasn’t ever dropped off.
review from
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3,6
Cons: According to my father, who dropped off since I had to catch a flight, Budget is trying to charge me SIX TIMES the rate I accepted through Kayak. I will have to spend hours today trying to rectify.
review from
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4,0
Pros: Never rented there
review from
Other suppliers in Hyannis scored
Where can I find Budget hire cars in Hyannis?
480 Barnstable Road, Budget car hire
Address
480 Barnstable RoadPhone
+1 508 790 0163FAQs about hiring a car from Budget in Hyannis
How many car hire locations does Budget have in Hyannis?
Budget has 3 car hire locations in Hyannis. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Logan Intl Airport (BOS)?
Yes
Does Budget offer shuttle or airport pick-up services from Logan Intl Airport (BOS)?
Yes