Mercure Budapest City Center Hotel

Location of this hotel is perfect, rooms are modern and perfectly clean. Staff on the whole are good, but don't ask for a draught beer 3 mins before the bar closes. The staff then become very grumpy! Privilege lounge is nice, good snacks, limited alcohol options during the free drinks 5-7pm. Ok if you want champagne or wine. No sign of spirits or beer.

The big thing to let this hotel down is the lack of air conditioning. Apparently it either didn't work or was switched off for the winter - depending who you asked. We were given a fan that did nothing. The room was at least 25 degrees at all times, hotter if you had a shower. Even with the window open it made no difference. It's a shame, as the sleepless nights due to extreme heat, let down what could have been near perfect.