Ábel Pension Budapest

Bad place. Bad hosts.

Lacked all hygiene factors: no hospitality, no facilities, unclean and bad location. Many things: 1. The lack of hospitality was the worst part. The staff didn’t smile or asked even once if we wanted anything or if we were comfortable. They didn’t offer us any water or even let us sit down before we filled up their booking forms. They looked like angry school principals walking in and out with a stern look - very scary. 2. No facilities, not even bathing soap in the bathroom. When I asked for bathing soap/gel the staff said “This is not a five star hotel.” Shocking reply to guests. 3. Here comes the best part. Breakfast is only from 7.30 to 9am. 9 am? Is this a school ?? Which also meant we had to vacate the table by sharp 9am - we were not allowed to even sit around after filling our plate post 9am. And it was all cold breakfast it wasn’t even fresh hot breakfast which they had to cook. I’ve never seen such policies followed anywhere. They literally told us to “Get up and leave” because breakfast time is over !!!! They screamed at us, made us get up just to clean their table and sit down !! We later asked can we get some plain bread to carry for the kids but she said NO! even though there was loads of it in the kitchen. When I pointed out to the girl that she is rude, she screamed at me. Worst choice ever. These people need a major lesson in how to welcome guests and what hospitality business is about. 4. The breakfast served was very basic. Which is manageable but they were storing left overs in the fridge - cut veggies/ open juices - and serving the next day. unacceptable. 5. Moreover the place was not very clean and looked like it had never been vacuumed or dusted. Lacks maintenance. 5. No help / assistance provided in terms of city guide - where to go, how to go, public transport etc - there was no one to help or guide us. So this is not a five star hotel, and not even a warm homestay - looks like a cheap hostel run by angry people.

Ideal Location for Trams which link to Metro and Rail. In a quietish area with access to local shops and restaurants.

Somewhat tired and attic room where we stayed quite spartan. Breakfast ok for a few days but would become monotonous after a while. Would recommend but only for a short visit.

The hotel is clean, nice, a bit old-fashioned. However, it's value for money experience. The thing that I did not like much - was a remote location from all the city sites, it took me a train and a metro ride to get anywhere.

The pension is in a relatively quiet neighborhood, with two trams you can get easily to downtown Pest. Free parking available.

Keep in mind that rooms are smallish, with no TV.

Friendly easy to move around safe

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