|"Excellent place to stay!"||(in 8 reviews)|
|"Great breakfast; lots of choices."||(in 88 reviews)|
|"Super friendly staff."||(in 41 reviews)|
|"the beds were very small"||(in 5 reviews)|
|"Dog next door barked a lot."||(in 4 reviews)|
|"The bar was permanently closed."||(in 4 reviews)|
Very comfortable room with a fireplace.
The resistance exercise equipment in the fitness room was barely functional. It needs repair.
Location, room decor, view and breakfast.
Fireplace did not work and TV had connectivity issues.
Great place stay
Clean room. And breakfast service.
It's convenient located, it has a nice arquitecture. The breakfast is complete and the persons very warm. the shower and the water temperature.
too much escalators, ceiling too low, with central heating, you can't control the temperature. I have two rooms (one on the Jacuzzi level is cold and one on the second floor is too hot).
There was someone in the room they gave us. The food wasn't very good.
Very close to Bear Mountain. Lovely holiday decorations in the lobby. Big, comfy bed.
Check in at 4pm. Whole place has old lady, perfume scent. Shower didnt drain properly. Dining area too crowded and understaffed. Very likely you won't get any breakfast.
Staff was nice, the rooms were spacious and clean. Also the rooms were very quiet and it was easy to fall asleep. The room had a gas fireplace which was a nice surprise. The included morning breakfast was good, great selection and the service was good.
The only negative was the bed was very very firm bordering on hard
The rooms are compfy, staff at breakfast very friendly, breakfast included
Women at frontdesk are not very friendly or welcoming. The hotel in the inside looks aweful, gody, outdated, okd fashioned, almost creepy with big chinese vases and tons of tacky chandaliers, horrible paint job......frightening
I won't be coming back
I vacation Big Bear approximately 10 times a year and Best Western had somewhat decent price at the time. PLEASE, don't let that fool you. Nothing good about this place. For the most part it looked as if housekeeping is doing their job.
When I checked in they couldn't find my reservation which was fine. After 30 min they finally locate it under a different name which was odd. Management (lady with an accent) at the front desk was very unfriendly and told me that NOT maybe but " I made a reservation elsewhere " they put us in a room where the fire place wasn't working and the wall boarders was basically coming off the wall which was a hazard for my toddler. The heater is controlled by hotel, basically a switch you have to shut on and off very often. At check out they told me there was a charge which I shouldnt have had any, AGAIN I was a different person in there books, very odd. I waited about 30 min before they figured it out. Much better hotels out there. Trust me! Spend that extra $5-$10.
Outdoor enthusiasts and snow bunnies need not look further than the Best Western Big Bear Chateau for a quality accommodation located in Big Bear Lake, California. The nearby natural attractions offer outdoor activities year-round from fishing to skiing on the water or on the slopes.
Guests at the Best Western Big Bear Chateau can choose from 80 rooms including rooms with a pool view, patio, or balcony are available. Each accommodation contains a cozy fireplace, seasonal air-conditioning, work area, and a television with cable and Showtime®. Guests can request a microwave in the room if wanted. Jacuzzi® bathtubs are available in deluxe rooms.
Each guest is encouraged to enjoy the complimentary breakfast which is available every day from 6:30 a.m. to 9:30 a.m. Tiffany’s Lounge and the on-site restaurant offer convenient dining options for guests. In addition, the hotel offers a workout area and a seasonally heated outdoor pool. The outdoor hot tub is a lovely place to unwind after a day of outdoor activities, especially in the winter.
Located less than one mile from the Best Western Big Bear Chateau are Big Bear Mountain Resort and Snow Summit. This hotel is in a prime location for winter skiers and snowboarders or summer mountain bike riders.
In addition to the nearby natural areas are several family-friendly attractions including Hot Shot Miniature Golf, the Alpine Slide at Magic Mountain, and North Pole Sweets and Treats. Guests with all types of interests can enjoy their stay in Big Bear Lake. The Best Western Big Bear Chateau is a great location for all kinds of family vacations.
based on 605 reviews
Policies vary by room type and provider.
Best Western Big Bear Chateau is located at 42200 Moonridge Road, 2,8 km from the centre of Big Bear Lake. Snow Summit is the closest landmark to Best Western Big Bear Chateau.
Check-in time is 16:00 and check-out time is 11:00 at Best Western Big Bear Chateau.
No, Best Western Big Bear Chateau does not offer free Wi-Fi.
Yes, Best Western Big Bear Chateau offers free parking.
No, Best Western Big Bear Chateau does not offer free airport shuttle service.
Best Western Big Bear Chateau is 36,5 km from San Bernardino Int. Best Western Big Bear Chateau is 57,6 km from Palm Springs.
Yes, Best Western Big Bear Chateau is a pet-friendly hotel.
Yes, Best Western Big Bear Chateau has a pool on-site.
Best Western Big Bear Chateau has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.