Extended Stay America - Philadelphia - Bensalem

I wanted one bed they gave me 2 they gave away my room for straight cash for someone who reserved there room

Too big that why i ORDER a king bed not 2 queen

When I told the staff about the issues they were very friendly and willing to help and fix any problems I had

They really need to get a better cleaning crew and get the mold out of the bathrooms and off of the shower curtains in the bathrooms and clean underneath everything the dressers the beds if there are movable everything they need to wipe down and clean

Rooms were clean and set up pretty. The staff tried to be helpful. Had a cute kitchen area with regular size refrigerator instead of a mini one, Microwave, And cook top

The outlet cover in the bathroom was broken and that’s a really cheap thing to fix. I was told on the phone that I could check in at anytime but waited in the parking lot for 5 hours. I couldn’t check in until 3:00. I did get in by 2:30.