Hotel Best Tritón

Avenida Antonio Machado, 29, 29630 Benalmádena, Andalusia, Spain
+34 952 443 240

Cheapest
rate per night

8,1

Excellent
based on 1 546 reviews
Hotel Best Tritón - Benalmádena, Andalusia, Spain
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Compare vs KAYAK |

Provider Nightly total
KAYAK R1 262
Orbitz R2 260
Booking.com R3 546
KAYAK
Orbitz
Booking.com

Good to know

Value for money 7,6
Distance to city centre 0,3 km
Location rating 9,2
Nearest airport Malaga
Distance to airport 8,5 km

Rooms

Check-in
Check-out

Double rooms

R1 262+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 262 per night
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Unknown
R2 260 per night
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Unknown
R3 926 per night

Reviews

Pros

Traveller rating

235
131
42
8
0

Time of year

Traveller type

Show reviews that mention

+
access to the beach in 51 reviews
beach and promenade in 51 reviews
bit tired in 24 reviews
breakfast and dinner buffet in 20 reviews
coffee making facilities in 37 reviews
double beds in 41 reviews
food was good in 106 reviews
good choice in 30 reviews
great location in 209 reviews
hotel was dated in 106 reviews
pool area in 101 reviews
reception area in 6 reviews
sea view in 97 reviews
staff were very friendly in 125 reviews
upgraded to a superior room in 15 reviews
value for money in 36 reviews
variety of food in 101 reviews
  • Good
    Oct 2019
    7,0

    Everything was great. But breakfast was horrible. The sausage was disgusting and that staff a so rude at breakfast

    Breakfast was awful

  • Excellent
    Oct 2019
    9,0

    Friendly staff. Very clean room with balcony overlooking the pool, a comfortable bed and blackout curtains to keep the sun out in the mornings. A good selection of items for breakfast, catering for all tastes. Covered & secure parking area for the car.

  • Okay
    Oct 2019
    5,8

    The location is very good also the room.

    The toilets in the hall en the poolbar not clean.

  • Mediocre
    Oct 2019
    3,8

    Food quality and variety was good and so was the customer service in the dining room only. On balance this is a very poor hotel because of such appalling poor customer service throughout the hotel, which that should be ashamed of (except dining room), an abrupt nature towards customers, ignorance and rudeness that spoilt the holiday here, thank goodness we only booked one nights stay at this hotel. For a frail elderly lady we met who was in her late 80’s she experienced dreadful customer service from a totally rude and inconsiderate chap on reception who said he was the hotel manager. This frail and timid elderly lady had booked a month, yes, a month at the hotel, an “all-inclusive” package deal, so in my eyes, she would be a V.I.P. and deserved special treatment, best treatment that is. Sadly, what I witnessed was completely the opposite. She had arrived 5 days ago and on being shown her room she asked to be moved to a different room on the sunny side of the hotel. The hotel had told her that they couldn’t do that for another 5 days ie until today. She was told to pack her case back up and come to reception today and they would move her bags to the new room. However, when she arrived at reception today she was told that they could not move her for another 4 days. I stepped in, as she was clearly very upset, and I challenged the Hotel Manager who said it was not possible to change her room today and she would have to wait another 4 days. I said that’s nonsense as we had just vacated our room which overlooked the pool and had a balcony facing the sunny side of the hotel. He said that he had already allocated the room for customers, who had not arrived at the hotel yet. I told him that he could give the elderly ladies room to them and that the other customers could have her room.

    Food quality and variety was good and so was the customer service in the dining room only. On balance this is a very poor hotel because of such appalling poor customer service throughout the hotel, which that should be ashamed of (except dining room), an abrupt nature towards customers, ignorance and rudeness that spoilt the holiday here, thank goodness we only booked one nights stay at this hotel. For a frail elderly lady we met who was in her late 80’s she experienced dreadful customer service from a totally rude and inconsiderate chap on reception who said he was the hotel manager. This frail and timid elderly lady had booked a month, yes, a month at the hotel, an “all-inclusive” package deal, so in my eyes, she would be a V.I.P. and deserved special treatment, best treatment that is. Sadly, what I witnessed was completely the opposite. She had arrived 5 days ago and on being shown her room she asked to be moved to a different room on the sunny side of the hotel. The hotel had told her that they couldn’t do that for another 5 days ie until today. She was told to pack her case back up and come to reception today and they would move her bags to the new room. However, when she arrived at reception today she was told that they could not move her for another 4 days. I stepped in, as she was clearly very upset, and I challenged the Hotel Manager who said it was not possible to change her room today and she would have to wait another 4 days. I said that’s nonsense as we had just vacated our room which overlooked the pool and had a balcony facing the sunny side of the hotel. He said that he had already allocated the room for customers, who had not arrived at the hotel yet. I told him that he could give the elderly ladies room to them and that the other customers could have her room.

  • Good
    Oct 2019
    7,0

    The hotel is a little old and tired. However, it was clean and the staff very friendly. I would stay there again

    Expensive.

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About

Overview

When you stay at Hotel Best Tritón in Benalmádena, you'll be on the beach, within a 15-minute walk of Benalmadena Marina and Sea-Life. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,1 Excellent

based on 1 546 reviews

8,1

Cleanliness

8,0

Comfort

8,2

Staff

7,6

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Car hire
Internet
Meeting/Banquet facilities
Bicycle hire
Game room
Spa
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Safe
Sauna
Playground
Designated smoking area
Storage available
Beachfront
Terrace/Patio
Lift
Massage
Concierge service
Child pool
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Parking (surcharge)
Outdoor tennis
Babysitting or child care
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Hot tub
Airport shuttle
Pool table
Steam room
Disabled access

Photos

Hotel Best Tritón - Benalmádena - Bedroom All photos (26)
Hotel Best Tritón - Benalmádena - Bar Bar (1)
Hotel Best Tritón - Benalmádena - Bathroom Bathroom (2)
Hotel Best Tritón - Benalmádena - Bedroom Bedroom (6)
Hotel Best Tritón - Benalmádena - Gym Gym (1)

Location

Most popular landmarks

  • SEA LIFE Benalmádena 319 m
  • Benalmadena Marina 0,5 km
  • Parque de la Paloma 0,9 km
  • Castillo de Bil Bil 1,1 km
  • Selwo Marina 1,3 km
  • Teleférico Benalmádena 1,9 km

Getting around

Malaga 8,5 km
Gibraltar North Front 89,3 km
Torremolinos 3,4 km
Fuengirola 11,2 km

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