Guest reviews
Overall rating
5,2
Okay
Based on 6 reviews
Cleanliness
5,3
Comfort
5,3
Pick-up/Drop-off
5,3
Value for money
4,6
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
1
0
0
0
3
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8,8
Pros: EXCELLENT EXCELLENT Customer Service!
Cons: The price! It was higher than stated on my email.
review from
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2,0
Major disappointment
Pros: Nothing
Cons: I booked a rental vehicle 2 weeks in advance and 1 hr before I was supposed to pick up they called me and told me they had no vehicles. I was supposed to leave at 4:30 am the next morning and all rental companies close to me closed in an hr. I had to make a lot of calls and could only find a vehicle 1hr away for more money. Extremely dissatisfied
review from
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2,0
No cars
Pros: I did receive a phone call notifying me.
Cons: No cars available to honor reservation. I did receive a phone call about 30 minutes prior to my reserved pick up time notifying me of the situation. Not much help when you need a car though. No attempt to help me secure a rental with another company, no assistance at all.
review from
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2,0
Worst experience renting a vehicle. Poor service,
Pros: Nothing
Cons: Being my vehicle would be there at 12pm, was there at 11;30 am told to come back at 12;00. Came back 12;00 no vehicle. Agent then told me it would be 45 minutes Late. Had to leave was on a tight schedule planned months before. Recieved call from agent at 1;17 pm that vehicle had finally arrived. I should have been notified at 11;30 the vehicle was not going be there. Will never rent from this office again. Had to rearrange whole vacation schedule at the last minute on thanksgiving eve.
review from