Guest reviews
Overall rating
7,6
Good
Based on 2 253 reviews
Cleanliness
6,3
Comfort
6,5
Pickup/dropoff
6,0
Value for money
6,0
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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2,0
car was not available
Cons: Car was not available, wanted to give me an upgrade for more money. Unable to rent the car with my American Express card. Walked away.
review from
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8,0
Insurance
Pros: They will charge for insurance also so dont get it online
review from
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4,4
Disappointing experience
Pros: Service desk was ok.
Cons: Car was not clean. Rubbish from previous client was still in the car. Motor made strange noise going uphill. Car was very old.
review from
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2,0
Did not make it this far
Pros: Nothing
Cons: That i didn't get the car, and avis attempted to scam money out of me!
review from
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5,6
Cons: We teserved a 4x4 and got a 4x2 and had trouble during thr travel because of the lack of 4x4. It's not acceptable
review from
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2,0
Malisimo
Cons: Cuando llegue a la oficina no había carro y no me avisaron, pésima experiencia. La página web desactualizada. Malo, malísimo. Me quede sin carro.
review from
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5,2
Quoted price not honored.
Cons: I was not able to rent at the quoted price but was forced to take additional insurance raising the price by 50%. Vehicle had an obnoxious alarm that would arm even when the key is in the ignition and that made it difficult to start the car.
review from
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8,4
Pros: Very clear on the website and flexible with car rent!
Cons: The car was not washed during the pick-up, because of this I did not saw that there were scratches on the car wherefore I had to pay at the end. So feedback, wash the cars before pick-up.
review from
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3,2
Avis Colombia business model is based on charging
Pros: - the only known car rental in Colombia that was "reasonably" priced.
Cons: - very poor English speaking - no child seats (in any location) - Avis people are looking for each and every small scratch, even the tiny one to charge extra upon return. It looks like this is their business model. Rent cheap and charge extra
review from
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8,0
Insurance
Pros: They will charge for insurance also so dont get it online
review from
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8,4
Pros: Very clear on the website and flexible with car rent!
Cons: The car was not washed during the pick-up, because of this I did not saw that there were scratches on the car wherefore I had to pay at the end. So feedback, wash the cars before pick-up.
review from
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2,0
car was not available
Cons: Car was not available, wanted to give me an upgrade for more money. Unable to rent the car with my American Express card. Walked away.
review from
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4,4
Disappointing experience
Pros: Service desk was ok.
Cons: Car was not clean. Rubbish from previous client was still in the car. Motor made strange noise going uphill. Car was very old.
review from
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2,0
Did not make it this far
Pros: Nothing
Cons: That i didn't get the car, and avis attempted to scam money out of me!
review from
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5,6
Cons: We teserved a 4x4 and got a 4x2 and had trouble during thr travel because of the lack of 4x4. It's not acceptable
review from
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2,0
Malisimo
Cons: Cuando llegue a la oficina no había carro y no me avisaron, pésima experiencia. La página web desactualizada. Malo, malísimo. Me quede sin carro.
review from
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5,2
Quoted price not honored.
Cons: I was not able to rent at the quoted price but was forced to take additional insurance raising the price by 50%. Vehicle had an obnoxious alarm that would arm even when the key is in the ignition and that made it difficult to start the car.
review from
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3,2
Avis Colombia business model is based on charging
Pros: - the only known car rental in Colombia that was "reasonably" priced.
Cons: - very poor English speaking - no child seats (in any location) - Avis people are looking for each and every small scratch, even the tiny one to charge extra upon return. It looks like this is their business model. Rent cheap and charge extra
review from
Other suppliers in Medellín scored
Where can I find Avis hire cars in Medellín?
International Terminal, Floor 1, Avis car hire
Address
International Terminal, Floor 1Phone
+57 1629 1722FAQs about hiring a car from Avis in Medellín
How many car hire locations does Avis have in Medellín?
Avis has 2 car hire locations in Medellín. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Enrique Olaya Airport (EOH)?
No (according to our data)
Does Avis offer shuttle or airport pick-up services from Enrique Olaya Airport (EOH)?
No (according to our data)
