Guest reviews
Overall rating
7,8
Good
Based on 17 reviews
Cleanliness
8,5
Comfort
8,0
Pick-up/Drop-off
7,5
Value for money
7,4
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
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Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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4,4
Pros: The roads were French - but CAUTION RADAR TRAPS EVERYWHERE IN FRANCE GUADELOUPE, ATTENTION LES TOURISTES, ILS ENVOIENT LES AMENDES PAR POSTE FRANCAISE...
Cons: AGENCY IS FAR OFF AIRPORT, THE RATE IS ONLY A FRACTION OF THE CHECK OUT COSTS. THE 1 MILE OVER THE SPEED LIMIT RADAR TRAPS, ARE $100 EACH, THEY ARE RIGGED FOR TOURISTIQUES VISITEURS, THEY WILL GET YOU THROUGH FRANCE GOVT, TRULY
review from
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7,2
Pros: Nice little car at an okay price.
Cons: People were not helpful. Took a long time to fill out paper work. Return was confusing - got conflicting instructions from different people.
review from
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6,0
Good gas mileage but poor lighting from headlights
Pros: The car was clean and automatic like we requested and got good gas mileage.
Cons: The headlights barely lit up anything in front makin seeing the roads very difficult and dangerous at night unless we used the high beams which isn't possible when there is oncoming traffic. Also, the agent was late for dropping off the car in morning causing us to almost miss our flight since there were a lot of folks waiting to drop off in morning with us.
review from
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5,6
Cons: They required a $2000 deposit on top of the rental price unless we purchased insurance, even though my credit card had equivalent insurance. Then even when we paid the extra $180 for insurance they required an additional $600 deposit on top of the rental price.
review from
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8,8
Picking up the car took a very long time
Pros: The price was much lower than competitors, excellent value!
Cons: Picking up the car took an hour! Service was very slow.
review from