2.0
Pros:I was sitting at the Philadelphia airport waiting for my flight when I received a call from Avis telling me that they would be closed when I arrived at 9:48 from Chicago. I live in a remote rural area, and was completely stranded in Duluth. It seems to me thatCons:It seems to me that if you have a car rental, someone should stay at the desk until the last flight comes in. The later, the more urgent this is.Reviewed Mar 19 2021
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10.0
Pros:Cost 225 and staffReviewed Aug 25 2020
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10.0
Pros:Easy and fast pickup, friendly staff.Reviewed Aug 9 2020
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9.6
Pros:Yes, easy pickup and drop off.Cons:All was good.Reviewed Mar 17 2020
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10.0
Pros:Great staff, great car, seamless processReviewed Jan 6 2020
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8.4
Pros:Staff was helpful. Extended the reservation to one week because I wasn’t sure how long I would need the car and then dropped it back down to the original price when it was only one day after all.Cons:Low comfort rating is because the car (2019 Volkswagen Jetta) beeped loudly whenever the door was open while idling. I was delivering newspapers and over 7 hours I had to open the door probably 150 times. Fried my nerves and I have never despised a car so much in my life. But not Avis’ fault.Reviewed Jan 3 2020
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2.0
Cons:They were closed when we arrived had to rent somewhere elseReviewed Dec 3 2019
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8.8
Pros:The staff was friendly and helpful. The car was very clean & nicer than expected.Cons:I dropped off my key & paperwork in the box yesterday at 11am & haven't received my receipt yet.Reviewed Aug 23 2019
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9.6
Pros:personal attentionCons:$13.00 per gallon for refueling.Reviewed Jan 1 2019
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5.2
Pros:Car was nice and cleanCons:First, the attendant claimed that my reservation didn't exist. I was lucky that the car I needed was available. Second, I was called in the middle of the day on my 2nd day with the rental asking if I can come back and switch it out for another car. I explained that I was working until late that evening but was able to drop it off once I finished work. The lady insisted that I go there immediately, or that someone could come and drop off the other car to me and pick mine up from my location. What's up with that?? I was in the middle of a serious project at the client site and was unable to leave easily to do the transaction. The lady never explained why I needed to switch out the car and wasted my client's time.Reviewed May 26 2018
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9.2
Love avis!!!!Pros:Pick up/drop off was super easy employees were amazing and very helpfulCons:The car wasn't completely cleaned when I picked it upReviewed Mar 21 2018
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6.0
Cons:I dropped the car off a little over one hour late and they tried to bill be for an extra day.Reviewed Feb 27 2017
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