It wasn’t great, but it wasn’t terrible. The hotel is clearly a very old hotel that had the aesthetics updated recently. Our room wasn’t super clean. The corners of the room hadn’t been cleaned for a ...
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3 stars
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection
Photos of Brookstone Lodge near Biltmore Village, Ascend Hotel Collection
Overview
Visitors to Asheville can enjoy a relaxing time with a gorgeous view when they stay at the Brookstone Lodge. It is located less than twenty minutes away from the Asheville regional Airport, and it is easily reached via shuttle, taxi, rental, or private transportation. Thanks to its wide array of hotel accommodations as well as premier location in the city, Brookstone Lodge is easily able to meet the needs of a variety of tourists, travelers, and business people.
Some of Asheville's finest shops and attractions are located only minutes away from this hotel, such as St. Joseph's Mission, Murphy-Oakley Park, and the Biltmore Forest Country Club. There also many outdoor activities to enjoy such as hiking and biking the local trails. One can also check out some of the arts at The Orange Peel music venue or the Diana Wortham Theater.
Accommodations at Brookstone Lodge include double queen standard rooms, king-size rooms and king-size rooms with whirlpools. Amenities depend on the type of room, but the list includes whirlpool tubs, flatscreen TVs, free local calls, high-speed wireless Internet, vanities, a clock radio, a microwave, mini fridge, coffee maker and a hair dryer.
Last, when it comes to dining in the area, there are plenty of delicious options. Guests of Brookstone Lodge can go to The Corner Kitchen, which is one of Asheville's highest rated restaurants, Jucy Lucy's Burger Bar and Grill, or Curate, a high-quality Spanish restaurant that consistently receives five-star ratings. The area is also home to over a half dozen delicious breweries where one can go to sample delicious beer and ale as well as a variety of unique drinks.
Latest deals for Brookstone Lodge near Biltmore Village, Ascend Hotel Collection
Queen room
Standard Room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- 24-hour front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Hiking
- Golf
- Cycling
General
- Family rooms
- Seating area
- Sofa
- Telephone
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Dining
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Outdoor
- Terrace/Patio
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Brookstone Lodge near Biltmore Village, Ascend Hotel Collection
8.3
Very good
1810 verified ratings
Wonderful
801
Very good
335
Good
257
Okay
147
Fair
125
Mediocre
55
Poor
90
Summary of reviews
Guests say
Guests appreciated the great location, friendly service, and clean accommodations. The breakfast options were also well-received. However, many reviews mentioned issues with noise levels from other guests and the surrounding area, as well as some discomfort with bed quality.AI-generated from customer reviews
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Score by provider
8.4 out of 10
1561 reviews
7.5 out of 10
94 reviews
8.9 out of 10
8 reviews
7.4 out of 10
18 reviews
All reviews
Pros (+) Breakfast was nice. Beds were comfortable. Front staff was friendly
Cons (-) Bathroom could have been cleaner
Cons (-) Room was noisy
Pros (+) Room accommodations excellent- friendly staff
Cons (-) Breakfast - we ate at a restaurant
Pros (+) Front desk staff were efficient and helpful. Close to local highway and downtown Asheville.
Cons (-) Fourth floor hall and room smelled like smoke and was distinctly unpleasant. Room was small for 2 adults. Noisy both day and night.
Pros (+) Great value during holiday traveling!
Pros (+) Nicely decorated hotel. Room was clean and updated.
Cons (-) Location is just off the highway and on the corner of a busy intersection. Traffic noise was very noticeable. Heater rattled when on, toilet filled every ten minutes.
Pros (+) Spacious bedroom, layout of room, great shower
Cons (-) Coffee was wretched. Getting a setting on the AC ...was either too hotor too cold
Pros (+) Nothing
Cons (-) Booked the room because of the large jetted tubs and rooms, but when we checked in that was not the case. Our room was so small you could barely walk around. When we went downstairs to ask about the r...
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Pros (+) The bathroom may have been a bit larger than most and everything worked. The stairwells were nicer, cleaner, and newer than the room Everything seemed to function normally
Cons (-) The hotel is right on top of a major four lane highway The hotel is not a lodge The hotel pool was small and not clean The spa was out of order The breakfast attendant had an attitude The hotel was no...
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Location
4 Roberts Road, Asheville, NC 28803
What's nearby
- All Souls Episcopal Church and Parish House2.5 km
- Biltmore House2.7 km
- Western North Carolina Nature Center3.1 km
- Asheville Mall3.2 km
- Biltmore Estate3.4 km
- Smith-McDowell House3.8 km
- The Orange Peel5 km
- Asheville City Hall5.2 km
- Asheville Art Museum5.3 km
- Folk Art Center5.4 km
- Thomas Wolfe House5.6 km
- Harrah's Cherokee Center – Asheville5.8 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection
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Nearby hotels and places to stay
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See most recommended stays in AshevilleGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
8,7 | 5,4 km | Asheville Regional | 13,2 km |
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