Motel 6 Chicago North Central-Arlin

the room was beautiful. the shower was a pleasure to use. everything was so clean. The housekeeping crew is very good at their job and always so accommodating when I ask them to come back later.

The parking lot is in such bad shape it severely Damaged My vehicle. It needs to be repaired before somebody sues them for damages. Also every morning something would happen that would cause me to be rudely awakened. One morning it was a car horn being honked obnoxiously for almost 30 minutes, another mourning it was either a staff member or another guest (I am not sure which) that was obnoxiously groaning so loud that I thought they were dying (I am not exaggerating in the slightest). Each morning was worse then the previous. One morning the fire alarm actually went off, the manager claimed it was a malfunction in the system. Because of all this I was unable to sleep properly causing my productivity at work to suffer. Don't take me the wrong way. I understand there's not much they can do for these isolated incidents, but this seems to be a reoccurring problem which leads me to believe that they either need to find a solution to all these problems or their business is going to suffer.

The first night I checked in I was awakened at 12 midnight to bed bugs biting me. I jumped up pulled back the sheet to find bed bugs. I immediately reported to the front desk. I requested a refund, the young lady informed me that the only thing they could do was change my room. I was told that the manager would be contacting me to address the issue the next day. I stayed 2 more nights only cause I was told I couldn't receive a refund on the room and still never heard from a manager concerning the issue. Very disappointed and then ignored by the staff. I was very dissatisfied and warn others about the bed bugs.