Guest reviews
Overall rating
8,7
Excellent
Based on 6 503 reviews
Cleanliness
8,0
Comfort
7,8
Pickup/dropoff
7,7
Value for money
8,2
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
-
8,0
Pros: The staff was great
Cons: Can't think of anything.
review from
-
7,6
Pros: Staff fast and friendly...
Cons: The car's interior had definitely seen better days... Lot's of salt water stains on the seats from people siting in wet suits. But it got us around just fine...
review from
-
10,0
Pros: Excellent experience. Pleasant, efficient, professional staff, nice car. Honest, hassle-free experience.
review from
-
3,2
Cons: The air conditioning didn’t work. The front passenger door had no inside handle as it was broken off. 3 of the 4 corners of the vehicle reflected damage. The rear trunk/hatch was missing its trim.
review from
-
9,2
Cons: A little faster check out and check in would be better
review from
-
6,8
Pros: Good price for rental. Nice staff.
Cons: Yes, it was a cheap rental. But the car was in very poor condition. Rental car had close to 50,000 miles and pre-existing damage all over, and had that nasty used car smell. I understand you get what you pay for, but when I booked an compact class still expected to have a little bit better quality.
review from
-
5,6
Pros: Staff Friendly and Helpful. Drop off easy.
Cons: During Pick the the branch did not have a copy of the insurance policy for review which I would have expected
review from
-
2,0
Pros: Nothing. They told me I didn’t have a reservation. I won’t book a car on kayak again.
Cons: Honor my reservation
review from
-
6,4
Pros: The location is easy to walk to from the airport.
review from
-
2,0
Worst rental place DO NOT GO HERE
Pros: Nothing
Cons: Waited One hour in line there were 4 ppl ahead of me they did not care the agents servicing the customers were so slow We had a reservation we ended up walking next door to Avis and in 10 min walked out with our rental . The girl at Avis told us yes there is always long lines and ppl walk away like we did for some reason they are very slow there
review from
-
10,0
Excellent rental car experience
Pros: The ease of picking up the car and returning it as well. The staff was very friendly and informative especially since I was not sure of the insurance I purchased online. I was told next time I would be better off purchasing insurance at the counter which I will keep in mind next time.
Cons: Can't think of anything.
review from
-
10,0
Great service!!!
Pros: God exactly what we needed for the island....perfect.
review from
-
10,0
Pros: Excellent experience. Pleasant, efficient, professional staff, nice car. Honest, hassle-free experience.
review from
-
9,2
Cons: A little faster check out and check in would be better
review from
-
10,0
Excellent rental car experience
Pros: The ease of picking up the car and returning it as well. The staff was very friendly and informative especially since I was not sure of the insurance I purchased online. I was told next time I would be better off purchasing insurance at the counter which I will keep in mind next time.
Cons: Can't think of anything.
review from
-
10,0
Great service!!!
Pros: God exactly what we needed for the island....perfect.
review from
-
8,0
Pros: The staff was great
Cons: Can't think of anything.
review from
-
7,6
Pros: Staff fast and friendly...
Cons: The car's interior had definitely seen better days... Lot's of salt water stains on the seats from people siting in wet suits. But it got us around just fine...
review from
-
6,8
Pros: Good price for rental. Nice staff.
Cons: Yes, it was a cheap rental. But the car was in very poor condition. Rental car had close to 50,000 miles and pre-existing damage all over, and had that nasty used car smell. I understand you get what you pay for, but when I booked an compact class still expected to have a little bit better quality.
review from
-
3,2
Cons: The air conditioning didn’t work. The front passenger door had no inside handle as it was broken off. 3 of the 4 corners of the vehicle reflected damage. The rear trunk/hatch was missing its trim.
review from
-
5,6
Pros: Staff Friendly and Helpful. Drop off easy.
Cons: During Pick the the branch did not have a copy of the insurance policy for review which I would have expected
review from
-
2,0
Pros: Nothing. They told me I didn’t have a reservation. I won’t book a car on kayak again.
Cons: Honor my reservation
review from
-
6,4
Pros: The location is easy to walk to from the airport.
review from
-
2,0
Worst rental place DO NOT GO HERE
Pros: Nothing
Cons: Waited One hour in line there were 4 ppl ahead of me they did not care the agents servicing the customers were so slow We had a reservation we ended up walking next door to Avis and in 10 min walked out with our rental . The girl at Avis told us yes there is always long lines and ppl walk away like we did for some reason they are very slow there
review from
Where can I find Alamo hire cars in George Town?
12 Airport Plaza, Roberts Dr, Alamo car hire
Address
12 Airport Plaza, Roberts DrPhone
FAQs about hiring a car from Alamo in George Town
How many car hire locations does Alamo have in George Town?
Alamo has 1 car hire location in George Town. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Owen Roberts Intl Airport (GCM)?
Yes
Does Alamo offer shuttle or airport pick-up services from Owen Roberts Intl Airport (GCM)?
Yes