Book Airport Van hire cars in Commerce City

Reviews for Airport Van in Commerce City

Recent reviews

Traveller rating

Wonderful

10

Very Good

5

Good

0

Okay

5

Fair

0

Mediocre

0

Poor

27

2.0

Car was great. Staff was very rude, ignored us at first. There’s an extra charge for airport shuttle which was then found to be unavailable. Will not rent from AVR again.Reviewed Apr 6 2024

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4.0

nothing goodReviewed Mar 16 2024

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4.0

The only positive experiences was front desk person Mary Anne and shuttle driver John. Other than the experience was unpleasant. Upon arrival to the airport we had to call the Van company for the shuttle which is not a problem but at no point did the email state that. The office must have multiple businesses in it because you walk in and a room full of people don’t acknowledge you because not their chair not their problem I guess. Once I figured out I needed to speak to Mary Anne she was quick and efficient specially giving she was the only person helping. The car I received seemed capable and the standard for traveling through the Colorado Rockies which I did mention. Later on after driving two hours I realize the SUV GMC Terrain is not capable of getting me up a portion of streets to get to my location. I had to get a tow. While dealing with Roadside Assistance and Customer support I was given the run around and wasted about 3 hours calling/talking and waiting for call backs while being transferred to people who couldn’t help. Eventually customer service told me they couldn’t help me due to there being “nothing mechanically wrong” with the car and “weather conditions” affecting a tow. After wasting my time with all this I decide to waste a day driving back to Denver to swap cars. Mary Anne was able to give us a more capable car with newer tires and got the job done for the rest of the trip. This company also doesn’t tell you that you need to use a third party parking shuttle service that is an additional expense for car drop off out side of their office hours. That clarity before hand would have been appreciated. Overall the experience was frustrating and wasted precious vacation time.Reviewed Feb 28 2024

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6.0

Pickup was extremely slow. Location is very far from airport. Shuttle driver was efficient and polite, but this place is so far away that it just takes awhile to get there.Reviewed Feb 20 2024

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2.0

It should be made VERY clear that this rental location is very far outside of the airport. Also, the pickup van does not just come for transportation, one must call them to be picked up, then wait another 20 minutes. Lastly, if you do not return your car by 3:45pm, you have to use another place to bring you back to the airport, which is an additional $35 fee. Everything about this place felt sketchy and low quality.Reviewed Nov 13 2023

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2.0

I was not aware that the rental office closed at 4 PM my flight was delayed and I did not get to the pickup spot until nearly 4 so I was not able to get my car. Quite surprised at the early closure and that the rental confirmation was no clear on thatReviewed Oct 30 2023

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6.0

Long check in process and long wait for shuttle.Reviewed Oct 23 2023

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8.0

A pretty damaged vehicle, but it worked well for us. We got it pretty dusty driving on dirt roads and up mountains! Good service!!Reviewed Oct 4 2023

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10.0

It was great. The cars are not the newest like other relatives companies but that doesn't matter to me. Our car was 5 years old with 80,000 miles and it was fine.Reviewed Jun 23 2023

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2.0

Everything could have been better. They didn't have the vehicle I reserved, through Kayak, took hours to be helped (there were only two groups ahead of me), the vehicle was dirty.Reviewed Mar 25 2023

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8.0

Drop off was rough. We showed up at 6:20pm, they were closed. Went to off hours drop and no one knew what to do. They were super rude there too.Reviewed Mar 23 2023

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10.0

Good value and helpful staff.Reviewed Mar 19 2023

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More

• What is the most popular car hire from Airport Van in Commerce City?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Airport Van in Commerce City.

• How many car hire locations does Airport Van have in Commerce City?

  Airport Van has 2 hire locations in Commerce City. Take a look at our Airport Van hire location map to find the best car hire near you.

• Does Airport Van have a car hire location at the airport: Denver Intl airport (DEN)?

  No (according to our data)

• Does Airport Van offer shuttle or airport pick-up services from Denver Intl airport (DEN)?

  Yes