Santa Marina Hotel

Kapetanaki Street 4, Agios Nikolaos, Greece
+30 284 102 6261

Cheapest
rate per night

7,4

Good
based on 967 reviews
Santa Marina Hotel - Agios Nikolaos, Agios Nikolaos, Greece
Check-in
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Provider Nightly total
Booking.com R659
Booking.com

Good to know

Distance to city centre 0,4 km
Location rating 9,0
Nearest airport Heraklion N. Kazantzakis Apt.
Distance to airport 51,9 km

Rooms

Check-in
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Reviews

Pros

Cons

Traveller rating

55
24
12
1
0

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 13 reviews
bit old in 10 reviews
broken elevator in 3 reviews
central location in 50 reviews
close to the beach in 16 reviews
food good in 22 reviews
gong in 3 reviews
good breakfast in 6 reviews
main building in 6 reviews
open bar in 8 reviews
plenty of choices in 4 reviews
room was clean in 7 reviews
staff are very friendly in 49 reviews
staff on front desk were rude in 9 reviews
value for money in 48 reviews
  • Mediocre
    Sep 2019
    2,5

    Very very BAD hotel ! This hotel doesn't deserve 4 stars ! The location wasn't good and the welcome was absolutly not friendly. The staff were not welcoming. At the check-in, the receptionist let us wait our room at the desk without explaining us why we were waiting. We had to pay directly the room at the check-in. If we wanted a safe in the room, we should have paid 3€ per day ! The room was dirty and old : there were stains on the floor, the room was dark, there were ants in the bathroom, the lighting in the bathroom seemed like if we were in an hospital, the shower closed with an old curtain and the hairdryer was broken. The view was very bad, from the balcony we were able to see everything in the neighbor of the building opposite. There was only one plug in the room. We ask at the receptionist if it was possible to change room, he tell us that we should ask the day after. So we're coming back and we ask again, that time the receptionnist tell us that it will be possible but in two days... For the dinner it was a buffet. The waiters wasn't kind and they were having fun with each others, they doesn't wait that we finish eating to take the plates off. The food wasn't good at all ! At the breakfast it was exactly the same and there was a fly on the yogurt.. Finally, we've decided to change hotel. We booked for 4 nights but we stayed only one night. First that we leaved, the receptionist manager came so that we can explain the situation. and coincidentally... she found us another room. But in any case, we left. We paid all the price, she just refunded the tourist tax. I don't recommend this hotel, run away this establishment !

  • Excellent
    Sep 2019
    9,6

    It is my 5th stay during the Summer Holidays at Santa Marina Hotel. I would not come back that the proprerty does not meet my expectations. Food is very good and various.

    The hotel should make some changes in order to correspond properly to the published official rates of services ( a slight reduction) and to be more up to date.

  • Excellent
    Sep 2019
    8,8

    Buffet meals were good. The beds and room was comfortable.

    The shower was broken but could be used, though not easily.

  • Excellent
    Sep 2019
    8,3

    Excellent food good staff pleasant experience

  • Okay
    Aug 2019
    4,6

    nothing particularly apart form location

    Everytthing

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About

Overview

With a stay at Santa Marina Hotel, you'll be centrally located in Agios Nikolaos, just a 5-minute walk from Lake Voulismeni and 9 minutes by foot from Port of Agios Nikolaos. Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Limited parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,4 Good

based on 967 reviews

9,3

WiFi

9,0

Location

3,8

Amenities

3,8

Vibe

Things to know

  • Friendly service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Babysitting or child care
Business centre
Car hire
Internet
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Bicycle hire
Game room
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Pool table
Designated smoking area
Terrace/Patio
Lift
Concierge service
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Parking (surcharge)
Storage available
Room service
Airport shuttle

Photos

Santa Marina Hotel - Agios Nikolaos - Building All photos (35)
Santa Marina Hotel - Agios Nikolaos - Bar Bar (1)
Santa Marina Hotel - Agios Nikolaos - Bathroom Bathroom (1)
Santa Marina Hotel - Agios Nikolaos - Bedroom Bedroom (1)
Santa Marina Hotel - Agios Nikolaos - Buffet Buffet (4)

Location

Most popular landmarks

  • Lake Voulismeni 0,6 km
  • Port of Agios Nikolaos 0,7 km
  • Agios Nikolaos Archaeological Museum 0,9 km

Getting around

Sitia 35,1 km
Heraklion N. Kazantzakis Apt. 51,9 km

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