Riffelhaus 1853

Riffelberg 2500m, 3920 Zermatt, Valais, Switzerland
+41 27 966 65 00

Cheapest
rate per night

9,0

Excellent
based on 643 reviews
Riffelhaus 1853 - Zermatt, Switzerland
Check-in
-
Check-out
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Provider Nightly total
Priceline R5 846
Booking.com R7 489
Priceline
Booking.com

Good to know

Distance to city centre

3,2 km

Location rating

9,5

Nearest airport

Geneva Geneve-Cointrin

Distance to airport

129,6 km

Rooms

Check-in
Check-out

Double rooms

R5 846+

Bed type
Provider
Nightly base price
Unknown
R5 846 per night

Reviews

Pros

Traveller rating

107
20
3
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    10,0

    Good staff, super location, amazing views, super breakfast

    Need to improve dinner quality, the taste could be better

  • Good
    Mar 2020
    8,0

    When I arrived at the hotel, I was welcomed by Georgi (I don't know if I wrote the name properly, sorry). He is a STAR! Such a lovely and warm person! A big smile on his face, very friendly, he explained everything to me. I felt really happy. But then everything was destroyed by the manager, waitress, Asian receptionist. I have to say that my room was spotless. Everything was very clean, the room was spacious with a modern bathroom. The location is fantastic. Especially when you stay in the rooms, which offer a view of the beautiful Matterhorn.

    3 hours after the check in the manager knocked at my door and asked me if I could change my room. She told me that I am staying only one night and other guests are staying for one week and they would have to change their room after 1 night. The hotel made a mistake with their booking. I am very sorry - just because I am staying one night at the hotel makes me a worse guest? And I can just pack my things and move to another room? That day I flew to Zurich early in the morning, then I took a train to Zermatt (3 hours) and I was extremely tired. When I informed the manager that I will stay in my room, she said: "OK, I will tell other guests that you don't want to change the room". Whose fault was it? Mine? No. But the blame was put on me. I didn't feel well at all. Dinner was included in the price but the starter was really awful. I would prefer to pay more and have a la carte menu and not a set menu. You can choose main course out of 3 dishes: meat, fish, vegeterian. Not many options. I have to say that service at dinner time was really poor. After the main course a waitress brought a dessert together with a bill. I didn't ask for the bill but it was brought by her. I ate some pudding, I signed the bill, but the waitress didn't appear to take my plate and the bill. I find it really inappropriate. Moreover, my glass had a chip and a very sharp edge. I advise the staff to pay attention to details. When I wanted to check out, there was an Asian receptionist. I received the bill for my stay and the price was 160CHF higher than I was supposed to pay. I told her about the mistake, she changed it but no "sorry" from her. Pretty cold attitude towards guests.

  • Excellent
    Mar 2020
    9,0

    We've skied at the level of 2600-3100, there is a variety of pistes up there with incredible snow.

    n/a

  • Excellent
    Mar 2020
    10,0

    The location of Riffelhaus is unbeatable if you are looking to immerse yourself in nature. We went in late February and it was wonderful to be able to ski in and ski out with ease. The views from the hotel are unreal, worth staying here for the view alone! The hotel rooms are clean and newly renovated, and the spa is absolutely fabulous. There were many small details that made our stay even better such as a room for ski gear and boot warmers so that you start every day with clean, dry gear! Breakfast is included and has lovely selection of coffee, tea, cheeses, and breads. The four course dinner is also superb with fabulous presentation. The hotel is on the mountain, and there is no access to the hotel in the evening hours, and we loved how secluded it was. The staff is incredibly friendly and attentive, they answered all questions and accommodated all requests. I cannot wait to return to the Riffelhaus in coming years to ski and hike in the summer months!

    Loved everything!

  • Excellent
    Feb 2020
    9,2

    Sauna, breakfast

    Dinner is very similar every day, hard to have that dinner 7 night on the row.

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About

Overview

When you stay at Riffelhaus 1853 in Zermatt, you'll be in the mountains, just steps from Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,0 Excellent

based on 643 reviews

9,5

Location

9,0

Breakfast

4,6

Value

1,4

Bar

Things to know

  • Friendly service
  • Great view
  • Nice sauna
  • Great menu

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
Currency exchange on-site
Meeting/Banquet facilities
Hot tub
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Hairdryer
Sauna
Ski-in/Ski-out
Storage available
Terrace/Patio
Linens
Towels
Lift
Hiking
Library
Accessible by lift
Adapter
Body soap
Bottle of water
Breakfast in the room
Carpeted
Chapel/shrine
Clothes rack
Conditioner
Desk
Electric kettle
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Key card access
Landmark view
Mountain view
Newspapers
Pool towels
Pool with a view
Private bathroom
Safety deposit box
Shampoo
Shower
Ski storage
Slippers
Smoke alarm
Socket near the bed
Tea/coffee maker
Telephone
Toilet
Toilet paper
Trash cans
TV
Upper floors accessible by elevator
Wardrobe or closet
Wifi available in all areas
Daily housekeeping
Fax/photocopying
Hammam (Turkish bath)
Packed lunches
Wake-up service
Books, DVDs, music for children
Cycling
Bathrobe
Garden
Spa and wellness centre
Laundry service
Cable or satellite TV
Safe
Steam room
Wedding services
Spa

FAQs when booking at Riffelhaus 1853

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Does Riffelhaus 1853 have a pool?

Photos

All photos (1)
Building (1)

Location

Most popular landmarks

  • Gornerschlucht 2,1 km
  • Gornergrat 2,5 km
  • Sunnegga Ski Resort 2,9 km
  • Matterhorn Museum 3 km
  • Zermatt-Matterhorn Ski Resort 3,6 km
  • Zermatt Railway Station 3,6 km

Getting around

Milan Malpensa 85,6 km
Turin Citta Di Torino 88,4 km
Zermatt 3,5 km
Täsch 8,4 km

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Hotels Switzerland Zermatt Riffelhaus 1853