Hotel Mystays Yokohama

The lift was speedy and the doors shut quickly. The room was OK, as was the cleaning. The cleaning staff were friendly.

Breakfast was poor, and positively mislabelled certain items, such as fruit granola, which had very little fruit, very little granola but a lot of cornflakes! The hotel is also used by large tour groups, breakfast is ONLY available between 7 and 9.30, which led to large queues and no spaces to sit,or even worse people sitting in your seat if you refreshed your coffee ( a word that I would also use loosely in this context). Once 9.30 is reached there is no stay of execution on serving albeit the staff would allow you to sit there until 10.00. I would encourage a bit more flexibility if you want large tour groups and other guests to be ready to leave at 8 ( when their pick up buses arrived). The rate we were charged was also highly variable, driven by the tour groups and demand.

Friendly and informative reception staff Cleaning staff most accomodating

Breakfast was poor Although the room was advertsied as a smoking room being an ex smoker the smell in the room was awful