Holly Cottages Guest House

The location was great, central to everything. Walking distance to the pier to go on boat rides. Nice cafes and hotel meals.

When we booked we were under the impression it included breakfast. First impression was not good as we waited an 1 1/2 in the street to check in as she had family issues. The surrounding rooms were noisey, you could hear people talking and walking around their rooms.

Great location, lovely setting. Nice clean room. Free parking available.

No internet.

The owners were really nice and it was an excellent location.

The location was fantastic. Literally a few seconds walk to the shops and restraunts. 1 min walk to the lake and cruise boats. If you walk in the other direction you have some fantastic walks along the lake. Some people have complained about the breakfast. We were served cereal, toast, juice, hot drinks and on one morning French pasteries, it wasn't ground breaking stuff, but it was filling and a good start to the day. Pink pound accepted here.

The hotel allows dogs, which is fantastic however the communal areas could do with a good scrub and maybe the carpets shampooing to get rid of that fusty wet dog smell. The cleanliness of the room was immaculate though.

location was spot on for what we wanted

the breakfast left a lot to be desired as was the cleanliness.

location

Breakfast

Friendly homely staff;

Cramped room unsuitable for a double bed; wash sink in bedroom not in washroom, room window opens into main town street-- noisy at night and effectively disturbed our sleep. Bed and floor boards creaked.

The location is excellent but the guest house leaves much to be desired I'm sorry to say.

The only thing I did like was it's location, I think it is vastly overpriced compared to say "The Albert" directly opposite where we have stayed before which is clean and modern.

Great location but there were absolutely no good points regarding the hotel, overall very poor standard

Where do I start! Hotel was very unclean, carpet dirty & poor quality. Room smelled of urine, sheets were possibly not washed. We slept on our own blanket we bought from home. View from room was what I can only describe as junk yard.The car park was completely inadequate. The manager(male) was rude, patronising & quite frankly with no people skills. We were afraid to eat the breakfast considering the poor hygeine standards in the rest of the hotel. Therefore we had the added expense of breakfast somewhere else. Now we are home I am deciding how to take this further. I paid £170 which frankly I wish I had not, but with my credit card details I did not know how to refuse to pay. I would like to know what you are willing to do about this matter, and I do hope you do the decent thing. My partner & I travel a lot & have stayed in lovely hotels for a lot less than what I paid for this dump!(no offence!)I look forward to your assistance Miss Driver