|Top route||Barcelona-El Prat to Paris Orly|
|Top airport||Barcelona-El Prat|
Pésimo servicio. Nos movieron el horario del vuelo lo cual afectó nuestro itinerario y la atención telefónica imposible. Nos presentamos al nuevo vuelo que nos asignaron y a pesar de tener asientos space plus el vuelo estaba sobrevendido y no no los dieron pero tampoco nos regresaron lo que habíamos pagado por ellos. El personal no fue nada amable, ni en el check in, ni en el abordaje ni en el vuelo.
Demoramos más de 40 minutos en poder desembarcar del avión
The plane was clean. They did not tell us until we were boarding that masks were required. Most places don't require it anymore so everyone had to take time to dig for a mask. This made boarding rather long. They also started boarding earlier than was advertised. Not sure if it was because of the mask issue. It was a short flight so I wouldn't expect any entertainment. However they charged for drinks or snacks and wanted contactless.
The worst check in and boarding process in airport
The crew is always so flustered. The crew took a couple’s stroller at the plane door and when we landed in Paris they told them to go to baggage claim to get their stroller. The couple said the stroller should be brought to the plane door and asked how they expect to carry their baby son with several pieces of hand baggage. It was a mess to go to baggage claim as well. The crew is no help, the cabin is hot and stuffy. You don’t expect much with low cost carriers but that crew should have helped this couple for Christ’s sake, I mean come on, this couple bought front row seats to make sure they could make things efficient for their baggage and son, but the crew did absolutely Jack sh^t for this poor couple. My god. That stroller should have stayed on the plane. The crew should have made some customer check their baggage there or even the crew’s space for stowage should have been used. Shame on Vueling
Lots of space in the airplane, Crew is good. Plane delayed by an hour, I took the early morning in purpose to avoid these problems.
1.5 hours delay, NOT ACCEPTABLE
They charge me twice for my baggage on my flight back
Boarding was perfect, but Ensure a wide variety of food onboard, items we requested from the menu was not available. 😢 also ask passengers to remain seated while disembarking - it is so much more organised to disembark by rows etc rather than leaving passengers standing in the aisles
Vueling has gotten much better with their boarding process and punctuality. I used to dread flying with Vueling, but something changed. Both legs of the flights were excellent.
Cleanliness, they could adapt the noise level of the speakers to human ears, and same thing for temperature.
The flight departed a little delayed and we waited for a long time at a cue. The rest is OK, especially the comfort.
Over 3hours delay and we were not even offered a drink!
You did not confirmed my flight from time to Tunez and I had to buy a new ticket. Now you need to redound me
We were sent to Malaga instead of Granada due to weather. Although we were bussed to Granada, arriving 4 hours later, there was no further assistance or information from a representative. More communication would have been helpful and appreciated.
Cabin staff provide great service.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
Sooooooooo long. We were late and boarding was long
Got to the airport 2.5 hours before the flight but had to queue so long for the compulsory bag drop that we had to run for the gate. Really unpleasant experience.
Efficient boarding and check in Good comfortable plane Only issue was emails asking me to get Spanish QR Covid code. That was simple but whatever I uploaded to Vueling they told me they could not validate. As a result I had to do an airport check in They need clearer communication
Check in at Barcelona is chaotic. Poor directional sign for check in patrons to locate appropriate lines to form. We presumed from our booking that priory boarding meant priority check in ….. clearly not the case. As a result we were in the wrong line for 45 minutes before a curt checkin clerk sent us to another line with over 400 people waiting. We barely made our flight. No other airline does this and it is clearly unsatisfactory service. Check in is disorganized hundreds of passengers forced into last call lines to make their flights. Announcements were in Spanish only so an non Spanish speaking customer is clearly disadvantaged and likely to miss their flight. This will be the last time we fly veuling and will never book with you again. PS if a customer books priority boarding this should include check in after all one pays a premium for priority that should include check in as is the case with all major reputable carriers.
Vueling looks very professional. There is an extra layer of safety about COVID I feel there is always a big risk of a delayed flight with Vueling. (That what’s the case) Otherwise, pleasant flight
They changed the airplane day before and I paid for the extra space so when I was on the boarding they changed my seat to a worst one, then the food was horrible, they don't refill the catering at Amsterdam so the flight from BCN to AMS bought almost everything
By far one of the worst airlines I’ve ever had to deal with. Customer service is very poor. Stay clear of any airline you cannot get a hold of a real person to help with your problem.
Great staff, easy boarding
Overall experience was ok. Flight was overbooked and my travel partner was put on standby while I had a confirmed seat. Not sure how it happened. We were told the flight was booked separately but I booked on kayak.com. In the end we both got on the flight and was even able to exchange seats and sit together. Overall flight experience was good. It was a short 1.5 hour flight from Rome to Paris.
The whole checkin process was a diseaster! We were flying with Vueling! We had checked in on the app but still had to checkin at the desks with our 10kg hand luggage! The queue for this was 2.5 hours long, with no social distancing in the pandemic (Covid19). When we finally got to the top of the queue, our flight was closing also another queue was opened up! But if we left the queue we were in we would have ended up at the back of a different queue! This seemed pointless to be honest! What could have been done is a bag drop section of the checkin process (Like Ryanair has) it’s much more streamlined and quicker! After all this drama, we only had 15mins to make it through security snd passport control to make the flight on time! It was very stressful and very hot! I was so thirsty that I needed to buy a bottle of water at the boarding gate (to my surprise this small bottle of water was €5- a total rip off! After boarding (which was ok) we were looking forward to a nice cup of coffee on the flight as we usually do! It took the crew nearly 1.5 hours into the flight to get to our seats to serve us! The coffee was dreadful (a hotel type sachet of instant coffee costing €2.60) and a heart burn inducing Turkey, ham and cheese toastie (costing €5.50)! The horrified by the quality! Ryanair is definitely better on food quality, check-in and boarding experience and service, that’s saying something! The flight itself was grand (although lacking interaction from the pilot- which is always nice) it was a smooth flight! When it came to landing it was good but our baggage took nearly 45mins to come out onto the carousel in the terminal! And other delay! Overall I would be giving Vueling perhaps a 2 out of 5 overall! Not impressed!
We were very lucky and got a complementary upgrade somehow because the crew needed our seats.
On board Vueling flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Vueling assistance team will most likely ask you to pay extra for checked luggage.
Vueling offers direct flights to 115 cities in 31 different countries. Paris, London, and Barcelona are the most popular cities covered by Vueling.
Vueling concentrates most of its flight operations in Barcelona.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Vueling.
A Spanish airline that has hubs in Spain, Italy, and France, Vueling offers flights to over 100 different destinations spread throughout several continents, including Europe, the Middle East, Africa, and Asia. For those planning on traveling somewhere in Europe, there are many popular countries to choose from, such as Croatia, Greece, and Belgium. If you plan on flying to Africa instead, you can opt for choices like Senegal, Tunisia, or Morocco.
This airline offers three primary classes for customers to choose between: Basic, Optima, and Family. Basic will allow you to bring a standard carry-on and enjoy free non-alcoholic beverages, while Optima provides perks such as being able to choose your seat ahead of time, instantly having access to your boarding pass once you have reserved your flight, and checking a bag for free. If you choose the Family option, you will also have priority boarding and be able to check in at an exclusive desk in your departure airport.
Vueling has a fleet that is composed of over 125 planes, all of which are Airbus. Fitting approximately 180 to 186 passengers, the Airbus A320-200 is the most commonly used aircraft and is best suited for medium-range flights that go to either Africa or other European countries. For particularly far voyages, the company will use the Airbus A321-200, as it is meant for long-haul flights and can fit up to 220 passengers.
To host as many flights as possible, Vueling has made codeshare agreements with several different international airlines, including Qatar Airways, LATAM Brasil, British Airways, Iberia, and Cathay Pacific.