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Distance to city centre
|"Good breakfast, super helpful staff."||(in 119 reviews)|
|"Very helpful and nice staff."||(in 79 reviews)|
|"Very comfortable beds, spacious, modern room."||(in 64 reviews)|
|"Bus stop right outside hotel"||(in 42 reviews)|
|"Service attitude by employees is terrible."||(in 11 reviews)|
|"Underground parking is connected to the hotel"||(in 18 reviews)|
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Very nice place but can’t cool the room
Very clean and decent location in relation to Venice. Staff was helpful regarding the area as it was our first time visiting Venice. Breakfast was good, but very pricey.
Room would not cool more than 22 C, which was too warm at night.
Zombie apocalypse at the NH Laguna Palace
I enjoyed the cleanliness of the rooms, the decor, and the view of the riverfront. The room gave me every indication to believe the place was high end.
The place seemed dead. All the lights in the hallways were off, the water in the shower fluctuated temperatures when used (like it hasn't been used for an extended period of time), I only bumped into one other guest in my building during my 1 day stay, and I could tell from the outside how many rooms were occupied - I'd say around 10% at best. This place was huge! Prior to arrival, I didn't think the size of the hotel would be a problem, but once I got there, I found it very annoying. The restaurant was in another building, and we had to go outside and around the waterfront to reach it. Reading the other reviews, I can confirm it's true - the service is mediocre at best. The staff provide seem to have no sense of urgency to help. Our dinner took very long they were unaccommodating. When I asked if I could add chicken to my pasta (which was not on the menu, but chicken and pasta as separate items were), they acted as if I had just walked into the catholic church and pissed on the baby Jesus himself. The service was slow. Upon checkout, I was told by the desk attendant the person with the authority to complete the task was unavailable and I had to wait 10 minutes. This place feels very understaffed. Given the small size of the staff, the seemingly nonexistent guests, the dim lighting and the infrequently used water pipes, I'd venture to guess NH is loosing some serious money on this investment. Granted, I did visit in May, which is probably a slower season.
the ONLY thing good about this hotel is that it is close to the airport and that is was somewhat reasonable.
this hotel/convention center has an extremely odd layout.....it is not customer friendly. We checked into the wrong side of the building and then had to drag all our luggage without any assistance to another building where we did not even know where the entrance was. The staff seemed very disinterested in helping us. We seemed a "bother" to them.The hotel desk said that breakfast was served until 11 am and got there at 10:40 and were yelled at as we entered the dining hall by the staff that breakfast was over at 10:30 and there was no other options.The hotel has the appearance of a new and modern facility but is totally soul-less with the rooms appearing to have been decorated with no comfort thought!
Breakfast was not bad, free parking near hotel
No room service, wi fi for 10 euro per day, windows are dirty, it is to poor room for 4* hotel, first night we had few towels and other bathroom accessories (for one person in two bad room), hotel looks like a shopping center where hotel rooms are made instead of store,
The room was very clean and very big, the breakfast was excellent. We had a great time.
NH Venezia Laguna Palace is located on the Venice mainland approximately 12 km from Venice Marco Polo International Airport and 1 km from Venezia-Mestre train station. This sleek hotel sits on the waterfront in the urban center of Mestre. As such, guests will find plenty of local attractions within walking distance, or by taxi, water taxi or bus. From NH Venezia Laguna Palace, guests can reach the Canal Grande or Palazzo Ducale, both 10 km away. For lunch and dinner our elegant on-site restaurant Laguna serves quite the delicious selection of gastronomic delights consisting of both international and local cuisine In the morning, our friendly staff offer guests a full breakfast buffet that includes made-to-order hot dishes upon request. Each of the contemporary rooms provides free Wi-Fi, flat-screen TVs, desks and mini fridges. NH Venezia Laguna Palace has a conference center with the best technology and 25 rooms that can hold up to 750 guests. Our special events services can assist in planning the perfect menu. Further optimized amenities include a compact gym, and, for airline crew members, an exclusive 24-hour crew lounge.
based on 2 844 reviews
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Most popular landmarks
- Ghetto di Venezia 7,3 km
- Santa Maria Gloriosa dei Frari 7,8 km
- Campo dei Frari 7,8 km
- Canal Grande 8,1 km
- Ponte di Rialto 8,3 km
- Gallerie dell'Accademia 8,3 km