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|Distance to city centre||9,2 km|
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Nice facilities Great breakfast Buffet with sweets in the afternoon Multiple activities (but beware to get confirmation about the details of the offered activities; our walk with snowshoes became a simple walk in the fields few minutes before actually leaving) Owner agreed to improve on the issues described in this review
Staff not always ready to help (even with luggage on arrival) Inflexible application of rules (1 of the 4 rooms was no longer necessary as one of the travellers got sick and stayed at home; they didn’t even offer a partial refund) Lack of information about actual location of some of the rooms (‘dependance’ means 100m away from main building and SPA on a public road driven by cars with no direct access to main facilities). Empty minibar and no bottled water in the room No electric water boiler (owner informed that it will now be available) On one of the two dinners that we decided to be at the hotel, the menu did not have a vegetarian option. They offered to cook something for my wife, but it was not really up to standards.
Everything was perfect: personnel, food, accommodation ... . There was also a free hotel shuttle transfer to the Kronplatz ski area and a great afternoon snack before dinner! We didn't count on that, but we liked it a lot.
Great breakfast! Nice facilities. Staff at restaurant were GREAT. Antonio was awesome.
The spa closed at 7:30 each night so you can't use it long after skiing. They never replenished toiletries and the quality of the shower was poor for the price of the stay. For a 4 star, I expect more than combo body wash/shampoo. Our sheets had a dried stain on them when we checked in and the maids never changed them the entire stay.
This charming hotel is in Bressanone. There are a total of 75 rooms on the premises. This establishment does not accept pets.
based on 422 reviews
Things to know
- Professional service
- Pleasant hotel grounds
- Friendly service
- Great menu
Policies vary by room type and provider.
Reviews about Ferien & Wellnesshotel Windschar
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