Mercure Tunbridge Wells Hotel
8 Tunbridge Road, Royal Tunbridge Wells, TN2 4QL, United Kingdom
+44 189 282 3567
Cheapest
rate per night
7,2
Good
based on 856 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | R842 |
| Zenhotels.com | R1 207 |
| KAYAK | R1 265 |
Good to know
Value for money |
6,7 |
|---|---|
Distance to city centre |
3,7 km |
Location rating |
7,8 |
Nearest airport |
London Gatwick |
Distance to airport |
34,2 km |
Rooms
Classic rooms
R1 207+
Bed type
Provider
Nightly base price
Unknown
R1 207
per night
Unknown
R1 265
per night
Double bed
R1 353
per night
Unknown
R1 372
per night
Double bed
R1 373
per night
Unknown
R1 468
per night
Unknown
R1 494
per night
Unknown
R1 612
per night
Unknown
R1 725
per night
Standard rooms
R842+
Bed type
Provider
Nightly base price
Unknown
R842
per night
Reviews
Pros
| "Nice and clean friendly staff." | (in 181 reviews) |
|---|---|
| "Staff very friendly and helpful" | (in 30 reviews) |
| "Room was comfortable and well equipped." | (in 118 reviews) |
Cons
| "This hotel is very tired." | (in 10 reviews) |
|---|---|
| "overpriced poor quality food in restaurant." | (in 22 reviews) |
| "Pool area too dirty." | (in 31 reviews) |
Traveller rating
217
287
169
59
12
Time of year
Traveller type
Show reviews that mention
+
-
GoodNov 20106,7
Use of the swimming pool and spa facilities - good opening hours. Excellent customer service.
-
OkayNov 20106,0
the pool, the food, the location...good local bus service. Comfortable beds.
-
OkayOct 20105,7
helpful staff, enjoyed the swimming pool
-
OkayOct 20105,3
On our arrival, reception did not have a record of our on line booking but efficiently dealt with the matter. The Breakfast Manager on Sunday was particularly friendly.
It looked very much as it did when we stayed there 10 or 11 years ago and whilst clean was a bit tired and dated.
-
OkayOct 20106,0
Upgraded room
Bar and seating area very basic and open - seemed more like part of entrance and reception area.
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About
Overview
Just a few minutes from Royal Tunbridge Wells, this modern 4-star hotel features a Jacuzzi and an indoor pool. It also offers 24-hour room service, an express check-in and check-out feature and a sauna.
Each traditional room at Mercure Tunbridge Wells Hotel has its own private en suite with complimentary toiletries. They offer a flat-screen TV with satellite / cable channels and movies on demand.
Enjoy European, international and British dishes at the hotel's on-site restaurant, either in the comfortable dining room or outdoors on the terrace. In the evening, guests can relax in the lounge bar.
London Gatwick Airport is a 50-minute drive from Mercure Tunbridge Wells Hotel. Guests can also visit Ashdown Forest.
Features
7,2 Good
based on 856 reviews
7,5
Cleanliness
7,5
Comfort
8,2
Staff
6,7
Value for money
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Electric kettle
Entire unit located on ground floor
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Fan
Cribs available
Fire extinguisher
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Fold-up bed
Packed lunches
Free toiletries
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Golf
Property is cleaned by professional cleaning companies
Spa
Hot tub
Indoor pool
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free parking
Staff follow all safety protocols as directed by local authorities
Bathrobe
Private bathroom
Garden
24-hour front desk
Private entrance
Steam room
Storage available
Free Wi-Fi
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Grill
Seating area
Massage
Shampoo
Slippers
First-aid kit
Socket near the bed
Soundproof rooms
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Towels/sheets (extra fee)
Dustbins
Coffee machine
TV
Conditioner
Desk
VIP room facilities
Wardrobe or closet
FAQs when booking at Mercure Tunbridge Wells Hotel
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Does Mercure Tunbridge Wells Hotel have a pool?
Photos
All photos
01 of 35
Reviews about Mercure Tunbridge Wells Hotel
“The staff were extremely friendly, professional and helpful from booking in, the staff in the restaurant and when leaving the property, are were exemplary. As well as doing there job, they were happy to have a chat and were very interesting people to talk to. I would recommend the hotel and would look forward to going back there.”
“The breakfast and the breakfast staff were great. Ernest was great plus the girl who served us on the Saturday, didn't get her name”
“Location”
“Staff pleasant and helpful. Pool good size.Room was clean and beds comfortable. Man cleaning the pool area was extremely hard working- he didn't stop and was cleaning meticulously.”
“Very friendly staff, attentive, we never waited for long. We arrived early and were hungry, so they agreed to prepare hot meal for us despite kitchen being closed yet (good pizza!) we also had a problem to start a car engine in the morning - the manager helped very quickly. Did not have a chance to use swimming pool, as spaces were limited and booked due to covid restrictions, but it looked nice and clean.”
Location
Most popular landmarks
- Dunorlan Park 2,4 km
- Tunbridge Wells Chalybeate 2,4 km
- Assembly Hall Theater 3,6 km
- Tunbridge Wells Museum and Art Gallery 3,6 km
- Trinity Theatre 3,8 km
- Nevill Golf Club 4,2 km
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