Mondo's Kaffeehotel

The hotel rooms are beautifully designed, everything seems new. I loved the little drip coffee makers provided in the room. The room was clean, great view of Porta Nigra. But this is about where the positives end.

There was no one at the reception when I came to check in at 15:30 (check in is at 15:00). The girl that was checking me in was very confused and was obviously doing it for the first time. Overall it appears that the hotel does not have a working reception and that no one from the staff stays at the hotel during the night. From the safety standpoint I don't find it at all comforting. The other guests at our floor were having a party and were extremely loud. Because we could not sleep, we tried calling the contact number provided, but no one picked up, we were sent straight to voice mail. Image if there was a real emergency and this happened. No breakfast included in the room rate which I find to be a rip off considering that room is 80 EUR per night. While the bed was beautiful, it was not comfortable to sleep in - the pillows were worn out, the mattress was thin.