All reviews
Location, comfortable, great staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service, complimentary wifi,
Pillows, entrance to parking lot (no signs), small tv, no complimentary coffee pot in room, bath needs renovations, gym needs renovation and maintenance
Location. 24 hr & fast room service with great taste. Free wifi and parking. Complimentary bottle of water. Locked parking lot with surveillance. No noise fridge inside room
Gym (requires a renewal), pillows, no coffee pot in room, only 1 bottle of water, entrance to parking lot is not identified, small tv.
Location, 24 hr room service, complimentary daily bottle of water wifi and parking, price, taste in food, professional staff, quiet in-room refrigerator and AC unit
Pillows, tv set, noise coming from the outside, gym facilities, bathroom needs renovations
Loved the convenient location, the 24 hrs room service, taste of the food, staff professionalism, the noiseless fridge inside the room, the look of the hotel and rooms, the free Internet, daily complimentary bottle of water (would be great if there were 2 of them), free parking (which is guarded), and the very competitive prices.
Room for improvement: the pillows are not comfortable (they are very tall for my neck), the gym equipment is old and not properly mantained (and small), the TV in the room is also very small, bathrooms need restoration, do something to improve noise isolation from the street, scent of the room needs focus so that it may smell good when you walk in.
I loved: 24 hrs room service, quality of restaurant, friendly and helpful staff, convenient place/location, free wifi, free parking lot and under staff surveillance, daily bottle of water, quiet frigobar, great value.
Areas of opportunity: pillows are not comfortable at all, street noise not properly isolated, gym too small and not properly mantained, tv with few channels and image quality pretty bad, bathrooms need restoration.
we loved the convenient location in the "Valle Dorado/Arboledas" area. The free parking, the free wifi, the friendly staff, the design and comfortable rooms and hotel ambience. The 24 hr room service. The prices are not that bad either.
What we did not like much was the bath room design and functionality, our bath tub drain did not flush the water out. This needs an urgent upgrade. The other thing that needs urgent attention is the access to the hotel (parking lot) it has no indications from the street and no lights, you will struggle to enter the premises if you do not know the area.
