Guest reviews
Overall rating
7,1
Good
Based on 2 737 reviews
Cleanliness
7,8
Comfort
7,4
Pickup/dropoff
7,4
Value for money
7,6
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
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great experience
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4,0
Cons: Everyone seemed irritated and and annoyed. The shuttle van is falling apart. Overall needs some better management.
review from
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10,0
Pros: Very friendly and helpful staff. Our Honda Civic drove great, and was perfect for getting us around the island.
Cons: Nothing! We will use thirty when we come back to St. Maarten.
review from
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3,6
Cons: Pickup was long and crowded. Drop off was almost total confusion. Cars pulled in everywhere on the small lot. Cars blocking the exit so it was the shuttle van couldn’t leave the lot. The car we were given looked like it went thru Irma. The passenger door screeched every time it was opened.
review from
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10,0
Pros: Vic was excellent
review from
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6,0
Pros: I didn’t get the car I booked. I got a smaller car.
Cons: Actually have the cars that people book.
review from
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2,0
Bad Place To Do Business
Cons: The vehicle given was a disaster. The front bumper was falling off. The car was covered with scratches and dents. We asked for one in better condition and were told they were "reserved". When we went to return the car, the weekly bill was supposed to be $282 and the clerk began to write $582 and when I caught it said it was a mistake, except the same thing happened last year while the year before that our credit card number was stolen and sold to someone in India. I pointed that out and they said that no one there was from India and it probably happened somewhere else. The problem was that, we only used the credit card at Thrift y and paid cash everywhere else.
review from
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10,0
Good service
Pros: Drop off right at cruise ship was super convenient.
review from
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8,4
Our #1 Choice for St Maarten
Pros: Shuttle just outside of SXM Airport takes you to the close-by but drivable distance to pick up your car. Always reserve your car prior to your trip for best price online at Thrifty.com, finding an online discount code for example 10% off. For insurance, if you have an American Express, sign up through AmX prior to your trip for a one-time charge of $24.95 on your American Express upon car rental charge; It covers everything except Liability, for the duration of your rental time (ours was 2 weeks) and safely decline Thrifty's daily insurance charges. (If you think your credit card covers you automatically, you may be very surprised just how little those free included coverage actually covers!) Bring a Contract copy with you. Thrifty is pleasant and they have decent prices. You can find slightly cheaper deals elsewhere, but beware of the extra charges others will likely add on.
Cons: It is customary in St Maarten to sign a blank credit card receipt, just in case the car is damaged or stolen, etc. But they all do this. After numerous years of rentals through Thrifty, we've never had any add-ons we did not expect.
review from
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9,6
Pros: Drop off at ferry for no charge!
review from
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8,0
Cons: On returning the car at 6:00 a.m, only one person had arrived for duty. He was fast but was being overwhelmed by the number of clients he had to serve at that time. They were all catching the same early flight at 8:00 a.m.
review from
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8,0
Pros: It did what we needed at a great price
Cons: The car did not like the bumps in the road or any changes in the road surface.
review from
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6,4
Just okay
Pros: The vehicle(s) were clean. The shuttle to and from the airport were timely.
Cons: Over promised and under delivered. Maxwell at Oyster Bay was the only employee that I met at Thrifty who understood customer service.
review from
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10,0
Pros: Very friendly and helpful staff. Our Honda Civic drove great, and was perfect for getting us around the island.
Cons: Nothing! We will use thirty when we come back to St. Maarten.
review from
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10,0
Pros: Vic was excellent
review from
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10,0
Good service
Pros: Drop off right at cruise ship was super convenient.
review from
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9,6
Pros: Drop off at ferry for no charge!
review from
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8,4
Our #1 Choice for St Maarten
Pros: Shuttle just outside of SXM Airport takes you to the close-by but drivable distance to pick up your car. Always reserve your car prior to your trip for best price online at Thrifty.com, finding an online discount code for example 10% off. For insurance, if you have an American Express, sign up through AmX prior to your trip for a one-time charge of $24.95 on your American Express upon car rental charge; It covers everything except Liability, for the duration of your rental time (ours was 2 weeks) and safely decline Thrifty's daily insurance charges. (If you think your credit card covers you automatically, you may be very surprised just how little those free included coverage actually covers!) Bring a Contract copy with you. Thrifty is pleasant and they have decent prices. You can find slightly cheaper deals elsewhere, but beware of the extra charges others will likely add on.
Cons: It is customary in St Maarten to sign a blank credit card receipt, just in case the car is damaged or stolen, etc. But they all do this. After numerous years of rentals through Thrifty, we've never had any add-ons we did not expect.
review from
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8,0
Cons: On returning the car at 6:00 a.m, only one person had arrived for duty. He was fast but was being overwhelmed by the number of clients he had to serve at that time. They were all catching the same early flight at 8:00 a.m.
review from
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8,0
Pros: It did what we needed at a great price
Cons: The car did not like the bumps in the road or any changes in the road surface.
review from
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4,0
Cons: Everyone seemed irritated and and annoyed. The shuttle van is falling apart. Overall needs some better management.
review from
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3,6
Cons: Pickup was long and crowded. Drop off was almost total confusion. Cars pulled in everywhere on the small lot. Cars blocking the exit so it was the shuttle van couldn’t leave the lot. The car we were given looked like it went thru Irma. The passenger door screeched every time it was opened.
review from
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6,0
Pros: I didn’t get the car I booked. I got a smaller car.
Cons: Actually have the cars that people book.
review from
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2,0
Bad Place To Do Business
Cons: The vehicle given was a disaster. The front bumper was falling off. The car was covered with scratches and dents. We asked for one in better condition and were told they were "reserved". When we went to return the car, the weekly bill was supposed to be $282 and the clerk began to write $582 and when I caught it said it was a mistake, except the same thing happened last year while the year before that our credit card number was stolen and sold to someone in India. I pointed that out and they said that no one there was from India and it probably happened somewhere else. The problem was that, we only used the credit card at Thrift y and paid cash everywhere else.
review from
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6,4
Just okay
Pros: The vehicle(s) were clean. The shuttle to and from the airport were timely.
Cons: Over promised and under delivered. Maxwell at Oyster Bay was the only employee that I met at Thrifty who understood customer service.
review from
Other suppliers in Simpson Bay scored
Where can I find Thrifty hire cars in Simpson Bay?
102 Airport Road, Thrifty car hire
Address
102 Airport RoadPhone
+1 599 545 2393FAQs about hiring a car from Thrifty in Simpson Bay
How many car hire locations does Thrifty have in Simpson Bay?
Thrifty has 1 car hire location in Simpson Bay. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Princess Juliana Airport (SXM)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Princess Juliana Airport (SXM)?
Yes