Book Thrifty car hires in Chattanooga

Pros: Staff are friendly, they pick up the phone quickly.

Cons: Car reservation was cancelled while I was mid-flight.

Thrifty is a shell here... GARBAGE COMPANY

Pros: Got to chattanooga to return the car after a week long rental starting in Memphis. when I got to the return area, the worker with thrifty clothing said We cannot return this car, its a Hertz car. Turns out that if you get a rental from thrifty somewhere other than the Chat airport you have to return it to hertz. Thrifty added a bunch of fees meaning in the end it would have been cheaper to just rent from Hertz.

Cons: Everything, do not rent from Thrifty.

Beware of Extra Charges

Pros: Thrifty now has a location inside the terminal. I liked that they brought the car right up to ther curb for me.

Cons: My conversation with the Thrifty rep as we clicked through the "decline" screens on their kiosk. Decline, decline, decline, decline... "Wait, it says to accept roadside assistance?" "Yes sir, it's included in your price." Many years of renting cars has made me suspicious. "Included in what price? What do you show for my total?" "$57.14" "That doesn't sound right, what was my booking price?" **blank stare** I take out my phone. "Hang on, I've got the email right here. " "It's a great deal," she said. "Only 4.99 and you won't be responsible for charges if you break down or get a flat tire." **click, click, click** "So you did charge me extra?" **blank stare** "Here is my confirmation email, it says $50.94." "The system does that, it charges everybody. I didn't put it on there." "I don't want it, take it off, please." "I already charged your card." "I'm not paying for roadside assistance." A line is growing behind us. "We will have to start over, sir." "Then start over, you shouldn't have charged me." "I didn't charge you, that's how it works." She backs up one step, not starting over, and says, "you will get a credit of $4.99 to your card." No credit has shown up yet, not the $4.99, nor the difference of $57.24 and $50.94. Yet another rental-car scam to watch out for when getting your car.

Mixed feelings

Pros: The van did what it was supposed to do. I liked the USB ports for charging phones and having a Bluetooth radio. Wipers/Camera were in sync with the rain. They would go faster when a heavy down pour came and slow down when needed to be. Back up camera could have been in dash instead of rear view, but was still nice to have.

Cons: Service was very slow. Transit Van was dirty. Sliding door sticks. Also, I was told that there would be free parking and there was not.

Downsized

Cons: When I made the reservation for my wife I choose a full size car . I was not to be there when she picked up the car but they gave her an economy sized vehicle , which would have been ok if we paid for a economy . When we returned the car the clerk couldn’t explain why this happened but gave my phone number to the mgr to call me back . Four days later no call

Pros: Easy pickup and return,

Cons: Car was dirty