Shangri-la Surabaya

5 stars
9,2
Wonderful
based on 649 reviews
649 reviews
JL. May. Jend. Sungkono 120, Surabaya 60256, Indonesia
JL. May. Jend. Sungkono 120, Surabaya
+62 316 003 8888
Mon 5/10
-
Tue 6/10
2 guests, 1 room
Deals from
R1 104
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
R1 104
Executive room, bed type unknown
R2 189
Deluxe room, 1 king bed
R1 155
10 more Shangri-la Surabaya deals
10 more Shangri-la Surabaya deals
Front desk
Bathroom
Bathroom
Conference room
Bathroom
Restaurant
Conference room
Banquet hall
Bedroom
Bedroom
Bar
Bedroom
Lobby
Bedroom
Living room
Bar
Other
Bedroom
Other
Other
Banquet hall
Bedroom
Buffet
Banquet hall
Living room
Bar
Bathroom
Restaurant
Bedroom
Bedroom
Spa
Spa
Outdoor view
Pool
Bathroom
Restaurant
Bedroom
Bathroom
Banquet hall
Pool
Bar
Bedroom
Building
Restaurant
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a nightclub, a health club, and a bar/lounge. Change of towels is available on request. Shangri-La Surabaya offers 365 air-conditioned accommodations with safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor tennis courts and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9,2
Wonderful
649 reviews

Latest deals for Shangri-la Surabaya

Mon 5/10
-
Tue 6/10
Deluxe room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
Deluxe room, 1 king bed
No inclusions
Deluxe room, 1 king bed
No inclusions
Deluxe room, 1 king bed
No inclusions
Deluxe room, 2 twin beds
No inclusions
Deluxe room, 1 king bed
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Executive room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Shangri-la Surabaya

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Reviews of Shangri-la Surabaya

9,2
Wonderful
649 verified ratings
Wonderful
414
Very good
112
Good
73
Okay
23
Fair
8
Mediocre
11
Poor
8

Summary of reviews

Guests say
Overall, guests were highly satisfied with the hotel's friendly and attentive service, often highlighting the staff's helpfulness and hospitality. The breakfast received frequent praise for its quality and variety. Cleanliness was generally appreciated, with many noting spotless rooms and well-maintained facilities, though a few reviews mentioned isolated cleanliness issues. Guests also liked the spacious, comfortable rooms and the wide range of amenities, including gym, pool, and kids' play areas. While some guests noted minor drawbacks such as noise or limited spa services during Ramadan, the overall impression was very positive, with many expressing a desire to return.
AI-generated from customer reviews
Service10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Amenities9 out of 10
Room Size8.5 out of 10
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Location

JL. May. Jend. Sungkono 120, Surabaya 60256

What's nearby

  • Surabaya Town Square1.7 km
  • Surabaya Zoo2.4 km
  • Museum Mpu Tantular2.6 km
  • Royal Plaza Surabaya3 km
  • Bukit Darmo3.1 km
  • Tunjungan Plaza4.1 km
  • BG Junction4.3 km
  • Surabaya Plaza Shopping Mall4.5 km
  • Supermal Surabaya Convention Center4.6 km
  • World Trade Centre4.6 km
  • Monumen Kapal Selam4.6 km
  • Taman Hiburan Rakyat4.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Shangri-la Surabaya

Which month has the cheapest rates at Shangri-la Surabaya?

The cheapest month to stay at Shangri-la Surabaya is November, with an average nightly rate of R1 156. The most expensive month is June at R2 051 per night.

What is the cheapest day to book Shangri-la Surabaya?

The cheapest day to book Shangri-la Surabaya is Sunday, with an average nightly rate of R1 245. The most expensive day is Thursday at R5 642 per night.

FAQs when booking at Shangri-la Surabaya

  • Where is Shangri-la Surabaya located?

    Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in Sawahan, 5,9 km from the centre of Surabaya. Surabaya Town Square is the closest landmark to Shangri-la Surabaya.

  • When is check-in time and check-out time at Shangri-la Surabaya?

    Check-in time is 14:00 and check-out time is 12:00 at Shangri-la Surabaya.

  • Does Shangri-la Surabaya offer free Wi-Fi?

    Yes, Shangri-la Surabaya offers free Wi-Fi.

  • Does Shangri-la Surabaya offer free parking?

    Yes, Shangri-la Surabaya offers free parking.

  • How far is Shangri-la Surabaya from the airport?

    Shangri-la Surabaya is 12,6 km from Surabaya Juanda. Shangri-la Surabaya is 70,7 km from Malang.

  • Does Shangri-la Surabaya have a pool?

    Yes, Shangri-la Surabaya has a pool on-site.

  • How does KAYAK find such great Shangri-la Surabaya hotel deals?

    KAYAK scours the web for all room deals available at Shangri-la Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-la Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-la Surabaya.

Nearby hotels and places to stay

Closest

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4-star hotel
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Hotel O A1 Pakis Argosari
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Cheapest

See cheapest stays in Surabaya
2-star hotel
92% cheaper
Hotel O A1 Pakis Argosari
4.5 Okay (52 reviews)0,3 kmWi-Fi, Free parking, Wi-Fi available in all areasR98+
3-star hotel
90% cheaper
OYO Dupak Inn
4.5 Okay (6 reviews)0,3 kmR114+
2-star hotel
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Hotel O Rumah Oma Syariah
1.7 Poor (3 reviews)0,96 kmWi-Fi, Free parking, Wi-Fi available in all areasR114+
2-star hotel
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Capital O 134 Lg Residence
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Most recommended

See most recommended stays in Surabaya
5-star hotel
20% cheaper
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9 Excellent (1 075 reviews)0,47 kmOutdoor pool, Fitness centre, RestaurantR949+
3-star hotel
85% cheaper
Mono Coliving Pakis, Surabaya
8.9 Excellent (371 reviews)0,53 kmWi-Fi, Free parking, Wi-Fi available in all areasR180+
2-star hotel
79% cheaper
Airy Syariah Kencana Sari Timur Empat F33 Surabaya
8.9 Excellent (9 reviews)0,74 kmRoom serviceR245+
3-star hotel
85% cheaper
Mono Coliving Kencana, Surabaya
8.8 Excellent (95 reviews)0,74 kmWi-Fi, Free parking, Wi-Fi available in all areasR180+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

9,0
5,9 km
Surabaya Juanda
12,6 km

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