Good to know
|Distance to city centre||6,0 km|
|Nearest airport||Surabaya Juanda|
|Distance to airport||12,5 km|
|"Staff members are great."||(in 23 reviews)|
|"Nice food, nice people."||(in 8 reviews)|
|"Great staff and service, friendly."||(in 15 reviews)|
|"It’s a good hotel"||(in 7 reviews)|
Time of year
Show reviews that mention
|check late||in 2 reviews|
|eka||in 3 reviews|
|friendly staff||in 31 reviews|
|good hotel||in 21 reviews|
|good service||in 23 reviews|
|great stay||in 14 reviews|
|horizon||in 4 reviews|
|late check||in 5 reviews|
|maintenance work was going||in 1 review|
|nice bed||in 14 reviews|
|nice food||in 13 reviews|
|shuttle service||in 8 reviews|
|surabaya||in 6 reviews|
|year old daughter||in 3 reviews|
We stay at the Horizon Club room, so we have access to their Horizon Club lounge all day with cocktail and canapes in the night. Staff's very nice and friendly. Room also neat and clean, we have everuthing that we need inside the room. They also give us a flexible time to check out. Such a pleasant stay
There's no bathtub in the bathroom. They charge you for valet parking
I stayed there for 3 nights. The staff is very polite and helpful.
Wish the room include breakfast because I noticed the breakfast is expensive
Carpet interior and the staffs
the staff is very friendly and very helpful.
there's no shopping mall nearby.
With a stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Surabaya Town Square and Ciputra World Mall. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
based on 10 931 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Great reception
- Professional service
Policies vary by room type and provider.
FAQs when booking at Shangri-La Hotel Surabaya
Where is Shangri-La Hotel Surabaya located?
Shangri-La Hotel Surabaya is located at Jl. May. Jend. Sungkono 120 in Sawahan, 6 km from the centre of Surabaya. Surabaya Town Square is the closest landmark to Shangri-La Hotel Surabaya.
When is check-in time and check-out time at Shangri-La Hotel Surabaya?
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hotel Surabaya.
Does Shangri-La Hotel Surabaya offer free Wi-Fi?
Yes, Shangri-La Hotel Surabaya offers free Wi-Fi.
Does Shangri-La Hotel Surabaya offer free parking?
No, Shangri-La Hotel Surabaya does not offer free parking.
Does Shangri-La Hotel Surabaya offer free airport shuttle service?
No, Shangri-La Hotel Surabaya does not offer free airport shuttle service.
How far is Shangri-La Hotel Surabaya from the airport?
Shangri-La Hotel Surabaya is 12,5 km from Surabaya Juanda. Shangri-La Hotel Surabaya is 70,7 km from Malang.
Can you bring pets to Shangri-La Hotel Surabaya?
No, pets are not allowed at Shangri-La Hotel Surabaya.
Does Shangri-La Hotel Surabaya have a pool?
Yes, Shangri-La Hotel Surabaya has a pool on-site.
Reviews about Shangri-La Hotel Surabaya
Most popular landmarks
- Surabaya Town Square 1,7 km
- Surabaya Zoo 2,4 km
- Mpu Tantular Museum 2,5 km
- Royal Plaza Surabaya 3 km
- Sharp Bamboo Monument 4 km
- Tunjungan Plaza 4,1 km
|Surabaya Juanda||12,5 km|