Country Heritage Resort Hotel

Jln Nginden Intan Utara No 7, Surabaya 60118, Indonesia
+62 315 949 494

Cheapest
rate per night

6,5

Good
based on 27 reviews
Country Heritage Resort Hotel - Surabaya, East Java, Indonesia
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+62 315 949 494

Good to know

Value for money 6,2
Distance to city centre 6,4 km
Location rating 6,5
Nearest airport Surabaya Juanda
Distance to airport 8,6 km

Rooms

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Reviews

Traveller rating

12
19
15
3
0

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Aug 2019
    5,0

    - Staff are friendly and helpful. - We came so much early and they let us to have an early check in.

    - Villa was old and dirty. - Villa was not suitable for family with young kids. - Total renovation/maintenance should be done in order to improve the quality, both villa where we stayed,looks like an old building which just being clean up and call it hotel.

  • Okay
    Jan 2018
    5,0

    Friendly staff

    Bathroom, horrible sink tap, wobbly, locked like a garden tap, no hot water and water just trickled out. Bath, water ran very slow, shower terrible. Supposed to be an executive room, no seating area, no safe, wardrobe inside hadn’t been dusted/cleaned for months.

  • Okay
    Dec 2017
    4,6

    The staff was absolutely amazing

    Place was falling apart, lucky to have a hot shower, lucky if shower drained, not a very nice breakfast, in desperate need of repair.

  • Mediocre
    Dec 2017
    3,8

    breakfast

    pictures not conform at reality for the room a lot of noise horrible massage and very expensive

  • Okay
    Dec 2017
    5,0

    Allowing us late check out & to hold our luggage until early evening

    Having three staff disturb us during agreed late check out, finding a lizard on our bed, a cockroach outside our room, the over whelming musty smell in our room, awful view out our window, the staff being in "snail mode" in the restaurant, not receiving our welcome drink.

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About

Overview

With a stay at Country Heritage Resort Hotel in Surabaya, you'll be within a 10-minute drive of Royal Plaza Surabaya and Surabaya Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

6,5 Good

based on 27 reviews

6,3

Cleanliness

6,2

Comfort

7,4

Staff

6,2

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Business centre
Car hire
Internet
Laundry service
Meeting/Banquet facilities
Room service
Game room
Outdoor pool
Restaurant
Express check out
Air-conditioned
24-hour front desk
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Designated smoking area
Non-smoking rooms available
Terrace/Patio
Library
Concierge service
Laundry facilities
Child pool
Cable or satellite TV
Coffee shop
Free babysitting/child care services
Pets not allowed
Storage available
Outdoor tennis
Gift shop
Hot tub
Safe

Photos

Country Heritage Resort Hotel - Surabaya - Building All photos (75)
Country Heritage Resort Hotel - Surabaya - Bathroom Bathroom (4)
Country Heritage Resort Hotel - Surabaya - Bedroom Bedroom (20)
Country Heritage Resort Hotel - Surabaya - Buffet Buffet (3)
Country Heritage Resort Hotel - Surabaya - Building Building (1)

Location

Most popular landmarks

  • Galaxy Mall 3,5 km
  • Mpu Tantular Museum 3,5 km
  • Surabaya Zoo 3,7 km
  • Royal Plaza Surabaya 3,8 km
  • Surabaya Town Square 4,3 km
  • Monumen Kapal Selam 4,8 km

Getting around

Surabaya Juanda 8,6 km
Malang 69,4 km

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