Traveller reviews
Overall rating
5,9
Okay
Based on 81 reviews
Boarding
6,1
Comfort
5,9
Crew
7,3
Entertainment
4,6
Food
5,1
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Cabin bag
0 cabin bags selected
Checked bag
0 checked bags selected
Baggage per passenger
SunExpress information
| IATA code | XQ |
|---|---|
| Routes | 402 |
| Top route | Cologne Köln/Bonn to Antalya |
| Airports served | 88 |
| Top airport | Antalya |
Recent reviews
Traveller rating
16
2
1
12
0
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2,0
Disorganized service and aging equipment paired with inexperienced personnel. This was not what my husband and I paid for.
Reviewed Sep 2023review from
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2,0
It didn't happen; Sun Express cancelled the flight, even more, the route to that destination. I got a full refund, which of course was not enough to buy a new ticket so close to the date of travel
Reviewed Sep 2023review from
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10,0
Entertainment like movies or music
Reviewed Aug 2023review from
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10,0
overall experience good. thanks!
Reviewed Jun 2023review from
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8,0
Checkin with agent-no eye contact, no words. No smile. Agents late to open checkin counter. Flight was full. Child in back of my seat pushing with legs and feet, thus moving the backrest of my chair. No attendants during the flight, only before takeoff and at landing. Plane ride itself was smooth and quick. Good pilot landing at airport.
Reviewed Jun 2023review from
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2,0
The worst boarding experience of my life
Reviewed Apr 2023review from
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8,0
Had extra leg room seats which were really good, no entertainment on flight but had downloaded stuff to watch from Netflix, good and drink was expensive in the flight
Reviewed Apr 2023review from
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2,0
Our seats smelled like someone puked on them and they were not cleaned up. It was nauseating the entire flight. Plus their planes are not comfortable. We don’t recommend them.
Reviewed Mar 2023review from
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2,0
Our seats smelled like someone threw up on them.
Reviewed Mar 2023review from
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8,0
Long lines to check in at 5 am on October 22 and no nowhere to sit at Izmir airport waiting for the Munich bound flight ticket check in to open.
Reviewed Oct 2022review from
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2,0
They literally destroyed our luggage, 3 out of 4 wheels broke, the luggage had some sort of oil (smelled like olive oil) all over the luggage and even damaged some of the items inside (as the luggage cracked everywhere this oily substance got in).
Reviewed Oct 2022review from
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8,0
The WiFi didn’t work throughout the whole flight. So we couldn’t access the entertainment and we couldn’t even access the English food menu since the QR code only works if you’re on the plane’s WiFi.
Reviewed Sep 2022review from
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2,0
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
Reviewed Jun 2022review from
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10,0
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Reviewed Jun 2022review from
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6,0
Wasn’t able to check in online and checkin line at airport took over an hour
Reviewed May 2022review from
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10,0
The trip was flawless!
Reviewed May 2022review from
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10,0
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
Reviewed Oct 2021review from
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5,9
It was really hot whole the time during the flight
Reviewed Oct 2021review from
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3,9
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Reviewed Sep 2021review from
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8,0
Pros: The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn.
Reviewed Aug 2020review from
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9,0
Pros: Seats were good
Reviewed Dec 2019review from
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9,0
Pros: Nice seats, clean spacious airport, nice crew
Cons: Flight was a little late which meant I had to take a later train, but otherwise everything was great.Reviewed Nov 2019review from
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2,0
Cons: Everything
Reviewed Sep 2019review from
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6,5
Pros: Departure and arrival were right on time.
Cons: The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice.Reviewed Aug 2019review from
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4,5
Cons: One hour delay and baggage retrieval also took one hour
Reviewed Jun 2019review from
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10,0
Pros: Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing.
Cons: Maybe a beter conformation mail about the flight and what’s included like luguage etc.Reviewed May 2019review from
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3,2
Cons: We had were more than 3 hours late
Reviewed Mar 2019review from
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10,0
Pros: Comfortable and spacious seat allowed me to slee most of the flight!
Reviewed Mar 2019review from
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7,3
Quite good experience
Pros: Nice crews. Flight was on time
Cons: There is no instant noodle as in Suncafe (menu)Reviewed Nov 2018review from
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8,0
Pros: smooth check in and boarding
Reviewed Oct 2018review from
SunExpress FAQs
What is SunExpress' carry-on size allowance?
On board SunExpress flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the SunExpress assistance team will most likely ask you to pay extra for checked luggage.
Where does SunExpress fly to?
SunExpress offers direct flights to 85 cities in 31 different countries. Antalya, Cologne, and Düsseldorf are the most popular cities covered by SunExpress.
What is SunExpress’ primary hub?
SunExpress concentrates most of its flight operations in Antalya.
How does KAYAK find such low prices on SunExpress flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including SunExpress.
Flight status
SunExpress route map
Top airports served by SunExpress
- Antalya Airport (AYT)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Duesseldorf Intl Airport (DUS)
- Adana Airport (ADA)
- Frankfurt am Main Airport (FRA)
- Munich Franz Josef Strauss Airport (MUC)
- Stuttgart Echterdingen Airport (STR)
- Diyarbakir Airport (DIY)
- Gaziantep Airport (GZT)
- Berlin Brandenburg Airport (BER)
- Ankara Esenboga Airport (ESB)
- Hannover Airport (HAJ)
- Cologne Köln/Bonn Airport (CGN)
- Kayseri Airport (ASR)
- Hamburg Airport (HAM)
SunExpress contact information
- XQ IATA code
- +90 232 444 0797 Call
- sunexpress.com.tr Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.