Traveller reviews
Overall rating
7,0
Good
Based on 31 reviews
Boarding
7,5
Comfort
6,8
Crew
7,8
Entertainment
6,2
Food
6,0
SunExpress Deutschland information
| IATA code | XG |
|---|---|
| Routes | 148 |
| Top route | Hannover to Hurghada |
| Airports served | 32 |
| Top airport | Duesseldorf Intl |
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
5,0
Pros: This flight did not reach the standard we experienced on our flight from the US to Frankfurt. It was the same as any short hop in the US. Serviceable and tolerable for a 1.5 hour flight but nothing I would remember as above average. One of my travel mates compared it to Air Tran (a bus in the sky).
Cons: It was what it was. That's pretty much all we expect on short hops. All I want to do is get to my destination as fast and safely as possible. I don't really expect much more.
review from
-
4,4
Pros: They let me run back to the gate when I forgot my jacket.
Cons: Food was horrific, we took one bit and dismissed it.
review from
-
4,0
Cons: We boarded late. Crew was indifferent. Consequently 35 mins late.
review from
-
4,3
Bring your own food
Pros: Direct flight LAS-CGN is good to have
Cons: - Food quality is poor - Food quantity is severely lacking (1 warm meal at start of 11hr flight and 1 cold 'snack' (small cheese sandwich or small piece of chocolate cake) at the end of the flight. - Drinks are basically limited to 2x 1 tiny cup of soda/juice/coffee/tea with the meals and a few mini bottles of water. - Paid additional beverages/snacks/food. - in-seat entertainment requires an additional EUR 9.90. So bring your own entertainment if you agree this is overkill for Europe-US flights.
review from
-
5,3
Bland, confusing, boring
Pros: Nothing
Cons: Boarding was confusing and had a lot of people including ourselves wondering what was happening- then to be hurried and rushed into the flight. Didn’t make sense at all as the flight was down as a different destination on the screen and when I asked asked staff they said to wait and that this wasn’t our plane.
review from
-
2,0
Cons: I did not like that my connection in Barcelona dilly dallied and did not load the plane until 955, the time we were to LEAVE. hahaha I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :) but the flight to Munich from IAD was great
review from
-
10,0
Tough time when changing this ticket
Pros: In flight service staff very nice, leg room, plenty of open seats
review from
-
10,0
Pros: Nice lunch
review from
-
10,0
Excellent
Pros: Excellent
review from
-
6,0
Pros: Crew was nice and efficient. Flight departed and arrived on time. Flight comfort was normal for econo airline service.
Cons: Check-in at Frankfurt airport was horrible. Contract "Acciona" ground staff at Frankfurt airport was slow, inefficient, not knowledgeable, and overly officious. The airline does not offer on-line, advance check-in from Frankfurt, which is very 1990, not 2016. Even when passengers pay for advance seat assignments, as we did, it is impossible to change seats after booking the original ticket.
review from
-
5,0
Pros: This flight did not reach the standard we experienced on our flight from the US to Frankfurt. It was the same as any short hop in the US. Serviceable and tolerable for a 1.5 hour flight but nothing I would remember as above average. One of my travel mates compared it to Air Tran (a bus in the sky).
Cons: It was what it was. That's pretty much all we expect on short hops. All I want to do is get to my destination as fast and safely as possible. I don't really expect much more.
review from
-
4,4
Pros: They let me run back to the gate when I forgot my jacket.
Cons: Food was horrific, we took one bit and dismissed it.
review from
-
4,0
Cons: We boarded late. Crew was indifferent. Consequently 35 mins late.
review from
-
4,3
Bring your own food
Pros: Direct flight LAS-CGN is good to have
Cons: - Food quality is poor - Food quantity is severely lacking (1 warm meal at start of 11hr flight and 1 cold 'snack' (small cheese sandwich or small piece of chocolate cake) at the end of the flight. - Drinks are basically limited to 2x 1 tiny cup of soda/juice/coffee/tea with the meals and a few mini bottles of water. - Paid additional beverages/snacks/food. - in-seat entertainment requires an additional EUR 9.90. So bring your own entertainment if you agree this is overkill for Europe-US flights.
review from
-
5,3
Bland, confusing, boring
Pros: Nothing
Cons: Boarding was confusing and had a lot of people including ourselves wondering what was happening- then to be hurried and rushed into the flight. Didn’t make sense at all as the flight was down as a different destination on the screen and when I asked asked staff they said to wait and that this wasn’t our plane.
review from
-
2,0
Cons: I did not like that my connection in Barcelona dilly dallied and did not load the plane until 955, the time we were to LEAVE. hahaha I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :) but the flight to Munich from IAD was great
review from
-
6,0
Pros: Crew was nice and efficient. Flight departed and arrived on time. Flight comfort was normal for econo airline service.
Cons: Check-in at Frankfurt airport was horrible. Contract "Acciona" ground staff at Frankfurt airport was slow, inefficient, not knowledgeable, and overly officious. The airline does not offer on-line, advance check-in from Frankfurt, which is very 1990, not 2016. Even when passengers pay for advance seat assignments, as we did, it is impossible to change seats after booking the original ticket.
review from
Flight status
SunExpress Deutschland route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2213
Düsseldorf
DUS
Hurghada
HRG
2212
Hurghada
HRG
Düsseldorf
DUS
2341
Frankfurt am Main
FRA
Hurghada
HRG
2340
Hurghada
HRG
Frankfurt am Main
FRA
2715
Hannover
HAJ
Hurghada
HRG
2714
Hurghada
HRG
Hannover
HAJ
2758
Hurghada
HRG
Leipzig
LEJ
2759
Leipzig
LEJ
Hurghada
HRG
1320
Kayseri
ASR
Düsseldorf
DUS
2131
Cologne
CGN
Hurghada
HRG
2130
Hurghada
HRG
Cologne
CGN
1760
Kayseri
ASR
Stuttgart
STR
2932
Beirut
BEY
Düsseldorf
DUS
1321
Düsseldorf
DUS
Kayseri
ASR
2933
Düsseldorf
DUS
Beirut
BEY
2914
Beirut
BEY
Hannover
HAJ
1791
Stuttgart
STR
Ankara
ESB
2915
Hannover
HAJ
Beirut
BEY
2178
Hurghada
HRG
Stuttgart
STR
2179
Stuttgart
STR
Hurghada
HRG
1789
Hannover
HAJ
Ankara
ESB
1381
Düsseldorf
DUS
Adana
ADA
2939
Düsseldorf
DUS
Erbil
EBL
2938
Erbil
EBL
Düsseldorf
DUS
1331
Düsseldorf
DUS
Trabzon
TZX
1610
Adana
ADA
Frankfurt am Main
FRA
1611
Frankfurt am Main
FRA
Adana
ADA
Top airports served by SunExpress Deutschland
- Duesseldorf Intl Airport (DUS)
- Hurghada Airport (HRG)
- Frankfurt am Main Airport (FRA)
- Stuttgart Echterdingen Airport (STR)
- Leipzig/Halle Airport (LEJ)
- Hannover Airport (HAJ)
- Cologne Köln/Bonn Airport (CGN)
- Heraklion N. Kazantzakis Apt. Airport (HER)
- Ankara Esenboga Airport (ESB)
- Kayseri Airport (ASR)
- Samsun Carsamba Airport (SZF)
- Adana Airport (ADA)
- Varna Airport (VAR)
- Beirut Airport (BEY)
- Diyarbakir Airport (DIY)
SunExpress Deutschland contact information
- XG IATA code
- +491805 95 95 90 Call
- sunexpress.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
