Cons (-) Kayak overbooked me. I showed up and the folks there said they were sold out. I had a confirmation number and had pre-paid. Don't know or care whose fault it was...I did not have a place to stay that I had paid for.
2 stars
GrandStay Residential Suites Hotel St Cloud
Photos of GrandStay Residential Suites Hotel St Cloud
Overview
Conveniently situated for sightseeing, GrandStay Residential Suites Hotel- Saint Cloud is a short walk from several of the city's attractions, including the Great River Regional Library. It offers complimentary Wi-Fi, an express check-in and check-out feature and an indoor pool.
The hotel provides luggage storage, a dry cleaning service and a 24-hour reception. There is also a BBQ area on-site for guests to use.
GrandStay Residential Suites Hotel- Saint Cloud has 53 rooms that are fitted with all the necessities to ensure a comfortable stay. They are also equipped with a refrigerator, a microwave and a dishwasher.
For guests who enjoy exploring local dining options, there is a wide variety within walking distance. St. Cloud State University is within walking distance.
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Amenities at GrandStay Residential Suites Hotel St Cloud
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shared bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Hardwood or parquet floors
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
Dining
- Grocery deliveries
- Dining room
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
Things to do
- Beach access
- Board games/puzzles
- Golf
- Basketball court
Family friendly
- Cribs available
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Fax
- Desk
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Cleaning products
Outdoor
- Grill
Fitness
- Fitness centre
Reviews of GrandStay Residential Suites Hotel St Cloud
7.9
Good
380 verified ratings
Wonderful
200
Very good
61
Good
46
Okay
22
Fair
17
Mediocre
7
Poor
27
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the rooms and the helpfulness of the staff. However, many expressed dissatisfaction with the service, citing issues such as unresponsive management and inadequate breakfast options. Some guests also reported maintenance problems and overbooking issues, which contributed to a less than satisfactory experience.AI-generated from customer reviews
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Score by provider
7.9 out of 10
9 reviews
8 out of 10
1 review
All reviews
Pros (+) Very polite easy going quiet place overall.
Cons (-) Breakfast went until 10:00am, went down to eat at 9:00 and there was nothing left besides the crumbs and some gravy. Had to track a worker down just to have them make some coffee at least.
Location
213 6th Avenue South, St. Cloud, MN 56301
What's nearby
- Minnesota Amateur Baseball Hall of Fame347 m
- St. Cloud River's Edge Convention Center353 m
- Paramount Theater0.5 km
- Great River Regional Library0.7 km
- St. Cloud State University1.1 km
- Munsinger Gardens1.3 km
- National Hockey Center1.4 km
- Munsinger Clemens Gardens1.4 km
- Riverside Park1.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at GrandStay Residential Suites Hotel St Cloud
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in St. CloudGood to know
Value for money | 8,2 |
|---|---|
Distance to city centre | 0,5 km |
Nearest airport | Saint Cloud |
Distance to airport | 7,7 km |