Best Western Plus Spartanburg

Kind staff. Hotel smelled & looked clean upon entering. The coffe was weak but hot & decent. The eating Cafe was pristine & inviting. The TV was the perfect maximum (ratio) size, for the room size. The work station was adequate for my business equipment. The room is smaller than other hotels, but nicely designed & empty spaces was used but it didn't feel crowded.

The room looked & smelled clean, upon entering but the shower walls held hair and beige soap/shampoo residue. Housekeeping didn't do a good job cleaning carpet on the 4th floor, nor in the room. On the morning of day three (3), I asked housekeeping for fresh towels, as she was cleaning other rooms. Instead of knocking on the door & handing them to me, they were placed on the dirty floor in front of the door. There was only one (1) tissue roll in the bathroom, for a three (3) day stay. At 3am, I called front desk for tissue... I had to go downstairs to get it. Something sticky was spilled by the corridor of the elevator, as well as inside. Someone placed two (2) small towels over the spill of the corridor. I informed front desk about both spills. Maintenance male walked right passed the towels. The front desk clerk walked from behind his desk, to pick up the towels & stated, "maintenance probably put it there and was going to clean it up." The TV's are somewhat antiquated, they lack the ability to mirror cast from a mobile device, don't support Bluetooth nor source inputs for streaming options. If a guest has TV apps, such as Netflix, Hulu &/or Amazon prime, YouTube or Tidal music, (just to name a few), there should be an option for them to stream on the TV. There should be a 2nd layer of window privacy. The window dressing is very thin. Most people, as I, sleep better in the dark, hence the popularity of Blackout curtains. Staff should spray & /or wipe down EVERY button, knob, switch, door handle and commonly touched surfaces as often as possible. The printer was out of order, Jeff advised I could send my documents to a Gmail address, but once I did so, I received an email advising me to send it elsewhere.

Location for Boiling Springs

Hallway dirty Room not cleaned properly Amenities not always replaced Lobby not for waiting or sitting Front desk staff not friendly