Hotel Yacht Wellness & Business

A private party was arranged close to our room on the time of our stay, they have informed us on the same evening when the party was scheduled - giving us. I choice. The music was extremely loud till very late. The management has offered us a different room but it did not make any sense to move all of our staff to the upper floors (the music was loud everywhere) also we asked for a room in the ground floor as one of our family member has difficulties with walking. In the hallway it was a very strong smell from the toilet - close to our room. I let the hotel know in advance - at the time when I booked the 2 rooms - that we will come with a dog - they warned us that we have to pay extra for the dog / night - we got used to it, this is normal. I always look for places with a dog friendly sign. I was happy they acknowledged we are coming with our dog. The first night we were having dinner - 4 of us plus our dog quietly under the table - and after that the manager informed us the party will start soon he sent a waitress to our table to tell us the hotel is dog friendly but the restaurant is not. On that note to be able to reach our room every time we had to walk through the restaurant and of course with our dog as well. Unacceptable that even tho I have informed the hotel that we will come with a dog they did not warn me that I can not bring my dog in certain places. They promised us water, blanket, treat for the dog - we received nothing - not even the rules for the animals. After this incidence we kept the rule as they asked and split our family during breakfast and dinner. If I would’ve known this in advance that our family can not eat together I would never book this hotel. Misleading also lack of information what we received. I would not recommend this place and I’m never going to visit that place again.