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Pros: Entertainment

Cons: Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest.

Cons: Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17

Pros: Silk Air Crew is rude and does not like to help passengers.

Cons: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.

Pros: Nothing at all.

Cons: Everything

Pros: Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP.

Cons: Better seat, better food. Little bit spacey toilet.

Cons: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)

Pros: Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis.

Cons: Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor.

Overcharged $170 on my credit card

Pros: The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.

Cons: That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.

Flight better because it was the last one

Pros: What's the point

Cons: You get the idea

Pros: Crew were nice

Cons: No in-flight entertainment.

Pros: Very old aircraft rattled through the whole time

Cons: There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air

Pros: The Crew members were really nice, and polite. Even though one of the passenger was being an Ass he maintained his calm and handled the situation professionally that was really nice of him to do so.. The flight was smooth inckuding Landing & take off.

Cons: Not that I am complaining, I understand the thing going behind the stage. But still the food was not good. Yes it was hot but the taste was really wierd. I have travelled with silk air alot of time and had their food, they were great but this time it didnot hit the mark.

Cons: At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.

Worst travel in my life

Pros: Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance...

Delayed Again!

Pros: Flight was delayed.by 30 minutes

Cons: This is our third flight with SilkAir which was delayed

Pros: Silk/Singapore Airlines food is always good

Cons: Boarding took ages and then sat on the tarmac for an eternity before take off

Customer Service

Pros: The food

Cons: Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it

Cons: they broke both my suit cases and have not paid for them I will never fly with them again never never

Pros: Efficient and polite crew

Cons: No power outlets on the plane.

Cons: Short flight so we were descending when meals were served. Again no power outlets on the plane.

Cons: Food

Good all around

Pros: Staff were efficient and boarding was quick

Cons: Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight

Cons: Plane outdated and small not very comfortable.

Pros: We were travelling with twins and the crew was very helpful.

Cons: Because the flight from IAD to London was cancelled, I never made it to this flight.

Cons: when fly is cancel, your on your own.