Side (Antalya) resorts

Pros: At the moment you step in Acanthus Cennet you feel VIP. Staff are super welcoming and genuinely hospitable and friendly. The room and facilities are stylish and very clean. The pool and beach are magical. We were so glad we've found such a beautiful hotel. At top of all, the Ultra All Inclusive concept is just memorable - the a la carte restaurants are amazing and the boufee restauranta are top notch, we've both been to many hotels and resorts before and the experience here just set a new high standard. The bars and lounges are modern, well designed - you'll fall for it. Many snacks and surprises throughout the day are given to the guests, nothing compared. I could keep adding more details about how great this place is, but really this place is just mind blowing.

Cons: Location is a hour driving from airport, but this doesn't really matter.

Pros: we really enjoy the time there and its really amazing location and hotel. I recommend everyone to choose it

Cons: nothing

Pros: We loved everything about this hotel - modern, stylish, clean and beautiful. The food was amazing and great to have the option to eat in restaurants as well as the buffet. The location is stunning, right on the best part of the beach and a pleasant stroll to Side old town.

Cons: My only complaint was that the pool was too cold to swim in - which was disappointing for my kids aged 7 and 4. However the indoor pool was warm, and the sea was even warmer, so we enjoyed ourselves there!

Pros: A fantastic resort that caters exceptionally well for families with young children. Professional and friendly staff. Great food with so much variety! Clean spacious rooms, great view of the pool and very close to the beach.

Pros: Excellent restaurants and service, spotlessly clean, amazing entertainment and beautiful rooms. Food to die for best hotel ever

Pros: Excellent food! Never dissatisfied with the options available, a huge selection and cooked to a very high standard. I stayed in the penthouse suite which was amazing, complete with jacuzzi. This hotel was very clean, with great facilities. It definitely was better than all the 4* I have stayed in. Completely worthy of the 5* rating! A great location and place to relax. I want to go back! Superb!

Cons: My only gripe is that that housekeeping did not come everyday nor deliver towels. However when we called reception they would always send someone up with them. No iron in the room, there should really be one in it. The pool bar had awful day time food. It was near the closing time when we went but very disappointing considering how brilliant the food is in the other restaurants.

Pros: The beach and sea view was suberb and amenities and food at main buffet was good. The room partial sea view was not great which overlooked villas beneath

Cons: I didn't like the welcoming and hospitality at the reception area. We were held after long air and transport wait and travel due to policy of child and non child where we were charged extra for our child 7 of age after booking a superior room that accommodates a child.. And the reception staff did not make it pleasant nor a smile of welcoming.

Pros: Stayed at this hotel for 8 days in July this year through three different bookings, with my husband for three days, alone for two days and with my friend for three days. Right now I'm still here with my friend and have two nights left of our stay. The beach at the hotel is nice, but there is almost no service here so you have to collect water, drinks and such yourself. The food at the a la carte restaurants is also generally good, although they often give you something other than what you have ordered. One can only forget to be treated with five star service here. Currently, we have only met a person who knows how to treat guests well, and it is Kamil who works in the Safran restaurant / lobby bar. He is incredibly nice and service minded, and most of the hotel staff should learn from him.

Cons: The first day we arrived, almost all of the restaurants were fully booked several days ahead, so we had to eat in the buffet the first evening (not very good even though there is a large selection). In the Safran restaurant (indoors), they have cockroaches that crawl around the floor. Last night one of them ran over my feet while I was eating, and staff gave us a new table and said it is common for the cockroaches to come out of the list at one wall closest to the kitchen (eww !!). The shower in room 2319 where we are staying stinks heavily sewage, and although the reception have told us they will fix it for over four days, it still smells awful in the whole room, even after maintenance and housekeepers have been there and washed. Reception manager Tolga is completely awful to the guests. He lies and is a snake, and can only offer us worse rooms (without evening sun, view or at a lower floor) as compensation for the things we have experienced as he says these rooms are in the same category. He is only interested in making money and requires that we pay 600 euros extra to get a room with these qualities since this is considered an upgrade. I have never experienced being met by so rude staff at a five star hotel where he interrupts you and is rude. We have already paid over 2,000 euros to stay here, and then I feel tricked if I am going to pay more for them to fix their problems. They also have Beach restaurant, but several times we have ordered food we ended up waiting 45 minutes for the food even when the restaurant is almost empty.

Pros: The food overall was amazing, two of the three a la carte restaurants were really good (Safran and Lavanta), people were really friendly and helpful, especially guest relations team. The beach is very close by, it has all the amenities it needs.

Cons: Food at breakfast was all the same - like eggs prepared in 10 varieties. Guys at reception were rude sometimes and always sent us to guest relations, one of the barmen at the pool bar was greedy, so we avoided her.

Pros: The room was perfect Helpful staff Amazing food Food choices

Cons: Check in and payment process was complicated. No drinks or food service at beach ( self service)

Pros: The staff in reception were cery helpful. Rooms were clean. Pool was quiet and clean. Foods were excellent.

Cons: Nothing

Pros: Again I was sleeping at 8am when a member of staff invaded my personal space by entering my room without nocking

Cons: If the staff did not invade my room while I’m sleeping or at least nock

Pros: The veriety of the food at breakfast and dinner The entertainment program was rich The moni club did great job with the kids, dancing, playing,...

Cons: The room needs refurishment The Check in tok too long The resturant was crowded and did not meet the amount of visitors

Pros: hotel location and indoor pool

Cons: No internet and noise at night with garbage containers

Pros: Great hotel, nice territory and service, high level of customer orientation from staff. Good location -just walk to antic Side.

Cons: Sometimes there was a loud music after dinner. If I want to go to bed earlier, it is difficult to fall a sleep.

Pros: Great location, clean and the staff were really friendly.

Pros: Many swimming pools for various ages, very good meals in a large variety - the all inclusive restaurants are more than enough. The rooms are big and have a big balcony as well.

Cons: The beds are not that comfy and the furniture is quite old. Most of the hotel's personnel doesn't speak english - you won't have a problem if you speak russian or german. The hotel displays the prices for extra services (e.g. massage) in EUR and if you want to pay in Turkish Lira the exchange rate they ask is 30-40% bigger than the one in the airport for example. Sadly the sea water is full of big rocks.

Cons: The only down point that we don’t like and most of the people is the internet at the lobby area only. There is no internet at the bedrooms. When you have young children and got to fallow your emails now a day the internet is something MUST at our daily life. So we have to stay in the reception area with the kids to use the internet prior to go to bed, check emails and contact relative. If you pay over £1000 for a holiday it should have good internet coverage around the hotel.

Pros: I found this resort to be very comfortable and convenient to stay at. It is also very clean. Food is great, there is a lot of variety. They allow you to take food out of the restaurant and into your room. Mehmut who works at the front, guest relations desk was a very cheerful and helpful man and he can speak very good English too.

Cons: Apart frm Mehmut and maybe one or two other staff members, the rest were rude and not very helpful. Most staff do not understand or speak English.

Pros: excellent resort lots of food and drink the resort is for those whos look for comfort and laze around it is far from the town it is basically for the family and couple who want to do nothing than relax by the beach and the pool eat, drink and sleep .beautiful properties

Cons: it would been good if they have more staff at the reception area and if they speak English ,as the most staff talk German and Raisin as most of the tour operator do. the hammam or Turkish path at the resort not that good it is really just money making generally speaking the taxi services is reap off

Pros: The food was very good. The pool and slide areas were also clean and well maintained.The hotel staff very helpful and friendly. Lovely private beach very close to the hotel grounds

Cons: The furnishing and facilities in the bedrooms are dated. The lighting was very poor and the bed uncomfortable.

Pros: Awesome sandy beach, clean. Slides at the pool are great for kids and adults. Nice programm for evening animation, professional dance shows, very engaging animators.

Cons: No bathrobe or slippers in the room :( You can get a fresh towel only two times a day in the morning or in the evening. The gym is very small, and not very clean. The floor in the gym is slippery, the equipment is old and rusty, treadmills are not stable, small set of dumbbells. The variety of cocktails is not very big and they are not well prepared, poor alcohol quality. Most of personnel (especially waiters) do not speak English well, neither good German or Russian. Cuisine was not very diverse. We have stayed for 6 nights and it was pretty much the same every day. We've also tried one italian à la carte restaurant and it was a total disappointment: a piece of normally fried meat was served as "steak", some frozen whipped cream with a drop of coffee at the bottom was served as "classical tiramisu", salmon was overcooked.

Pros: Great and spacious room. Food is ok and changes everyday. Breakfast has the best selection and taste. Gozleme lady makes very delicious gozleme

Cons: Wifi is really slow. No shampoo. Desserts taste pretty unimpressive if not bad, especially the cakes even though they look appetizing.

Pros: The bed was fantastic. The hotel area was perfectly clean! The beach area was amazing.

Pros: Nothing to be liked it was the worst hotel I've ever been to

Cons: Everything in that hotel was rubbish Especially the staff they are very rude unfriendly unhelpful they don't cooperate with guests. The air-conditioning is very bad very hot it's useles. The restaurant is also very bad as the food is the same every day and night the same food and dishes. I don't recommend this hotel for any one at all.