Good to know
| Distance to city centre | 1,6 km |
|---|---|
| Location rating | 9,4 |
| Nearest airport | Bristol |
| Distance to airport | 25,8 km |
Rooms
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews
Traveller rating
74
56
21
3
0
Time of year
Traveller type
Show reviews that mention
+
| bar and restaurant | in 22 reviews |
|---|---|
| bed was very soft | in 26 reviews |
| bit tired | in 16 reviews |
| breakfast was excellent | in 51 reviews |
| carpet was fraying | in 6 reviews |
| dining room | in 7 reviews |
| evening meal | in 9 reviews |
| excellent staff | in 108 reviews |
| food was amazing | in 7 reviews |
| fraying around the edges | in 3 reviews |
| free wifi | in 7 reviews |
| good choice | in 11 reviews |
| great place | in 16 reviews |
| hot tub | in 14 reviews |
| large rooms | in 67 reviews |
| lovely setting | in 19 reviews |
| masonry | in 3 reviews |
| patio table | in 12 reviews |
| shower curtain | in 21 reviews |
| slow service | in 4 reviews |
| spa facilities | in 23 reviews |
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ExcellentAug 20198,8
Very comfortable old country house with spa facilities friendly staff and excellent food
Not much space to sit and relax in the spa area
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GoodJul 20197,5
Good location, nice rooms. Great breakfasts.
Needs a little updating and a new paint job in parts.
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ExcellentJul 201910,0
Amazing service! Stayed here the night after our wedding and got treated like royalty. The room upgrade was beautiful, the spa and treatments were fantastic. Special mention to Gabi for an incredible massage. Already talking about coming back for our first year anniversary! Thank you
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OkayJul 20195,5
The room was quite small although we knew it was going to be a double. Shower and bathroom facilities were clean and shower was good. The staff member that checked us in (Kia) was very friendly and helpful and we were shown round.
I was informed both prior to arriving and at check-in that there was a set menu for £25. When we arrived for dinner on the first night, staff were generally unhelpful and unfriendly, stated just order your food and we can sort out any deals later?? NOT IMPRESSED !! The service was awful and they put on 20% service charge automatically.
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ExcellentJul 20198,3
the room was lovely and the hydro pool was fab
The room was in another block which was not so good with the rain
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About
Overview
When you stay at Charlton House Spa Hotel in Shepton Mallet, you'll be in the historical district, within a 15-minute drive of Wells Cathedral and Glastonbury Abbey. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Hotels.com
Features
8,8 Excellent
based on 283 reviews
9,4
Location
9,2
Service
7,7
Breakfast
4,3
Cleanliness
Things to know
- Nice building
- Pleasant hotel grounds
- Great menu
- Good fitness area
Check in |
15:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Meeting/Banquet facilities
Room service
Spa
Hot tub
No smoking
Restaurant
Bar/Lounge
24-hour front desk
Safe
Sauna
Free parking
Designated smoking area
Terrace/Patio
EV charging station
Massage
Business centre
Hairdryer
Free Internet
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Air-conditioned
Photos
All photos (77)
Bathroom (10)
Bedroom (23)
Building (3)
Gym (1)
All photos
01 of 41
Reviews about Charlton House Spa Hotel
“Very comfortable old country house with spa facilities friendly staff and excellent food”
“Good location, nice rooms. Great breakfasts.”
“Amazing service! Stayed here the night after our wedding and got treated like royalty. The room upgrade was beautiful, the spa and treatments were fantastic. Special mention to Gabi for an incredible massage. Already talking about coming back for our first year anniversary! Thank you”
“The room was quite small although we knew it was going to be a double. Shower and bathroom facilities were clean and shower was good. The staff member that checked us in (Kia) was very friendly and helpful and we were shown round.”
“the room was lovely and the hydro pool was fab ”
Location
Most popular landmarks
- Kilver Court 1 km
- Royal Bath and West Showground 3,1 km
Getting around
| Bristol | 25,8 km |
|---|---|
| Cardiff-Wales Arpt | 61,5 km |
| Castle Cary, Somerset | 9,4 km |
| Bruton, Somerset | 9,9 km |
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