Best Western Shaftesbury The Royal Chase Hotel

Royal Chase Roundabout, Shaftesbury, SP7 8DB, United Kingdom
+44 174 785 3355

Cheapest
rate per night

8,0

Excellent
based on 566 reviews
Best Western Shaftesbury The Royal Chase Hotel - Shaftesbury, England, United Kingdom
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Provider Nightly total
Expedia R1 464
Expedia

Good to know

Distance to city centre 0,7 km
Location rating 9,1
Nearest airport Bournemouth
Distance to airport 34,5 km

Rooms

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Reviews

Pros

Cons

Traveller rating

154
105
32
8
0

Time of year

Traveller type

Show reviews that mention

+
air conditioning but a fan in 6 reviews
bathroom clean in 11 reviews
breakfast was good in 30 reviews
clean and great in 12 reviews
close to town in 18 reviews
comfortable bed in 54 reviews
convenient location in 18 reviews
evening meal in 19 reviews
excellent breakfast in 86 reviews
friendly staff in 202 reviews
heating but the radiator in 9 reviews
properly cleaned in 5 reviews
room was lovely in 144 reviews
room with a good in 145 reviews
second chair in the room in 8 reviews
shaftesbury in 7 reviews
sloping floor in 10 reviews
slow service in 21 reviews
swimming pool and sauna in 51 reviews
walk in shower in 36 reviews
water was hot in 18 reviews
  • Mediocre
    Aug 2019
    3,8

    I didn't like anything.

    We visited during a heat wave. The heater pipes and our room (nr 4) were piping hot. We tried coping with it but after an hour or so, around 10 pm we were forced to leave as the only solution the reception had for us was another fan. Add a miserable state of the building itself (this hotel is begging for a renovation) and an unpleasant GM who decided 50 gbp is charge fair enough for a stay in the oven nr 4 for an hour and refused a refund, and this booking made it to top 1 worst hotel stay for me. Do not recommend to anyone.

  • Good
    Aug 2019
    6,3

    Reception staff were very friendly. 1st floor rooms were nicely done and clean.

    Evening meal was not great however the children’s meals were ok and fairly priced. Family rooms were a little tired and bathroom needs updating.

  • Excellent
    Aug 2019
    9,5

    The member of staff on reception when we arrived was very helpful. The room was a good size and very clean. Breakfast was delicious and there was plenty of it.

    Being woken up at 3.30am by a false fire alarm! Then, when I got to reception, there were no members of staff to give us any information. The rooms could do with a few more drawers.

  • Okay
    Aug 2019
    5,5

    The location was very central. Very quiet.

    Boiler broke down so two mornings with out hot water for showering. Hotel refunded one night for this but should have refunded two. Pool advertised as heated was freezing. Staff were often off hand and not particularly helpful. Facilities were not up to expectations. Breakfast was poor quality. Hotel seemed to be used by lots of community groups- slimming world, bed and mattress sales etc so parking was sometimes poor.

  • Excellent
    Jul 2019
    9,5

    Good food but slow to arrive (three quarters of an hour) Cooked to order rather than buffet was a nice change.

    Pool changing room needs enlarging and updating.

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About

Overview

The Best Western Shaftesbury The Royal Chase Hotel is a country hotel, situated only four minutes from town, in the heart of Thomas Hardy country. This is possibly Dorset's friendliest hotel where guests will discover a charming home away from home, a hospitable hideaway in the very best traditions. The Best Western Shaftesbury The Royal Chase Hotel is a happy mix of all that is best in hotels. Delight in the genuine warmth of welcome, the appreciation of what really makes for a memorable stay and our longstanding commitment to the highest standards of service and quality. Close to the center of historic Shaftesbury, the Best Western Shaftesbury The Royal Chase Hotel revels in the surrounding glories of the Dorset countryside and the ample charms of Somerset, Wiltshire and Hampshire. Enjoy your stay.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,0 Excellent

based on 566 reviews

9,1

Location

8,8

Pool

5,3

Vibe

4,3

Amenities

Things to know

  • Clean rooms
  • Spacious rooms

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Meeting/Banquet facilities
Room service
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
24-hour front desk
Sauna
Free parking
Designated smoking area
Terrace/Patio
Library
Hairdryer
Pets not allowed
Storage available
Golf
Hot tub
Safe

Photos

Best Western Shaftesbury The Royal Chase Hotel - Shaftesbury - Building All photos (68)
Best Western Shaftesbury The Royal Chase Hotel - Shaftesbury - Banquet hall Banquets (2)
Best Western Shaftesbury The Royal Chase Hotel - Shaftesbury - Bathroom Bathroom (7)
Best Western Shaftesbury The Royal Chase Hotel - Shaftesbury - Bedroom Bedroom (22)
Best Western Shaftesbury The Royal Chase Hotel - Shaftesbury - Building Building (9)

Location

Getting around

Bournemouth 34,5 km
Bristol 56,3 km
Gillingham (Dorset) 5,1 km
Tisbury 9,8 km

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