|Top route||Bangkok Suvarnabhumi to Singapore Changi|
|Top airport||Singapore Changi|
Connection flights are smooth, both flight takeoff arrive on time, that will be the best u can expect. Food no order, service no complain, entertainment not seen, cleanliness can be improve.
It was a cheaper flight and it arrived early. I thought the crew were pretty noisy for an overnight flight, and my friend was not able to sleep because of the noise. Also I think it’s absurd they don’t provide complementary water. Why does everything have to be a surcharge? Airplanes are dehydrating and it would be beneficial to help passengers stay healthy.
Take off delayed. Flight was turbulent almost throughout.
I paid an additional fee for specific seats because I was flying with my two children. I even checked in online and confirmed my seats, so at the airport did not think to double check my seats. The lady at the check in desk gave me different seats that were not together, nor did she say anything, even though she could see I was flying with children. Got to the plane and only realized what had happened then. Scoot refused to refund me that extra fee or take responsibility for what had happened.
Very bad aircraft and services
U could offer everyone a drink ,juice or water.. coffe or tea ...ur air craft isn't a flea market ,where someone has to buy a tea or water!!
Extra luggage after you purchase 1 is gonna jacked u up to 800sgd which is so up to the hook... you could buy 3 round trips ticket on that price.. im so disappointed.. im not gonna choose this airline anymore.. horrible experience...
Customer service sucks
Instead of the flight attendants talking to each other they should have been monitoring the passengers. The person beside me took a phone call literally 30 seconds before the plane landed. As we were going down the runway ( from landing ) a person in the row in front of me and behind me made phone calls; CRAZY
The crew was very attentive, friendly and efficient.
Pros: The crew was excellent, especially the stewardesses.
Cons: Their wifi service is ridiculously expensive $32 and it doesn't work.
Cons: arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight
Cons: Flight delayed. Please be punctual if can’t be earlier.
Cons: No delays
Cons: Flight delayed.
Pros: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.
Cons: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.
Pros: Comfortable, clean, good crew, early landing.
Cons: 15 minutes stuck on the bus at disembarkation sucked.
Pros: The leg room
Cons: Boarding process
Pros: The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette).
Cons: Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier).
Cons: Leg room
Pros: Enjoyed buying extended leg room
Cons: Water should be a standard on a 4 hour flight
Pros: Scoot in silence
Pros: Flight was short
Cons: Seats are very tight if you are over 5’6
Cons: All ok
Pros: It was very good value for money.
Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.
Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.
On board Scoot flights, cabin baggage should not exceed 55x38x23cm. If your hand luggage is bigger, the Scoot assistance team will most likely ask you to pay extra for checked luggage.
Scoot offers direct flights to 69 cities in 18 different countries. Singapore, Bangkok, and Kuala Lumpur are the most popular cities covered by Scoot.
Scoot concentrates most of its flight operations in Singapore.
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