Zuana Beach Resort

Cra 2A # 6-80 Av Tamaca, Bello Horizont, Santa Marta 12345, Colombia
+57 5438 0011

Cheapest
rate per night

8,7

Excellent
based on 701 reviews
Zuana Beach Resort - Santa Marta, Colombia
Fri 10/23
-
Sat 10/24
Compare vs KAYAK |

Provider Nightly total
Booking.com R1 828
KAYAK R1 888
Hotels.com R2 279
Booking.com
KAYAK
Hotels.com

Good to know

Value for money

8,0

Distance to city centre

11,1 km

Location rating

9,0

Nearest airport

Santa Marta Simon Bolivar

Distance to airport

2,5 km

Rooms

Fri 10/23
Sat 10/24

Deluxe rooms

R3 000+

Bed type
Provider
Nightly base price
Unknown
R3 000 per night
Unknown
R3 027 per night

Standard rooms

R2 789+

Bed type
Provider
Nightly base price
Unknown
R2 789 per night
Unknown
R6 826 per night
Unknown
R7 423 per night

Reviews

Pros

Cons

Traveller rating

42
22
17
3
0

Time of year

Traveller type

Show reviews that mention

+
swimming pool in 42 reviews
desk staff in 28 reviews
food is not good in 25 reviews
room service in 24 reviews
great hotel in 22 reviews
location on the beach in 20 reviews
great facilities in 17 reviews
nice view in 17 reviews
happy hour in 12 reviews
value for the money in 10 reviews
santa marta in 4 reviews
genuis in 2 reviews
liquid to wash in 2 reviews
loundry in 1 review
  • Excellent
    Jun 2017
    8,2

    Nice place for the family

    the swimming pools, the location, the beach

    food is not good and very expensive, cleanliness in some areas, not many activities for kids

  • Excellent
    Mar 2017
    8,2

    Buen Hotel, excelente ubicación pero requiere pron

    Comida, ubicación y playa

  • Mediocre
    Sep 2015
    4,0

    Terrible Experience!

    The room was OK and overall clean.

    Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!

  • Good
    Mar 2015
    7,7

    Beautiful But Bad Service

    - The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport

    - Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Zuana Beach Resort in Santa Marta, you'll be 6.9 mi (11.1 km) from Rodadero Beach and 8.7 mi (14.1 km) from Rodadero Sea Aquarium and Museum. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,7 Excellent

based on 701 reviews

8,9

Cleanliness

8,8

Comfort

8,8

Staff

8,0

Value for money

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Internet
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Game room
Hot tub
No smoking
Restaurant
Bar/Lounge
Hairdryer
Air-conditioned
Bowling
24-hour front desk
Sauna
Wake-up service
Airport shuttle (surcharge)
Free parking
Playground
Pool table
Private beach
Terrace/Patio
Towels
Lift
Massage
Alarm clock
Balcony
Body soap
Dining area
Dining table
Family rooms
Fan
Fire extinguisher
Flat-screen TV
Private bathroom
Safety deposit box
Seating area
Shampoo
Shared lounge/TV area
Shower
Shower cap
Snack bar
Sofa bed
Solarium
Telephone
Tile/marble floor
Toilet
Toilet paper
Dustbins
TV
Valet parking
Wardrobe or closet
Water slide
Daily housekeeping
Fax/photocopying
Entertainment staff
Ironing service
Mini-market on site
Shops (on site)
Special diet menus (on request)
Tour desk
Diving
Evening entertainment
Kids' club
Table tennis
Water park
Garden
Kitchen
Kitchenette
Shuttle service (additional charge)
Spa and wellness centre
Beach towels
First-aid kit
CCTV in common areas
Hand sanitiser in guest accommodation and key areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Staff follow all safety protocols as directed by local authorities
Concierge service
Gift shop
Spa
Child pool
Outdoor pool
Safe
Pets not allowed
Designated smoking area
Storage available
Wedding services
Outdoor tennis
Linens
Babysitting or child care
Currency exchange on-site
Steam room

FAQs when booking at Zuana Beach Resort

Where is Zuana Beach Resort located?

When is check-in time and check-out time at Zuana Beach Resort?

Does Zuana Beach Resort offer free Wi-Fi?

Does Zuana Beach Resort offer free parking?

Does Zuana Beach Resort offer free airport shuttle service?

How far is Zuana Beach Resort from the airport?

Can you bring pets to Zuana Beach Resort?

Does Zuana Beach Resort have a pool?

Photos

All photos (35)
Building (2)
Bedroom (5)
Bar (1)
Pool (6)

Location

Most popular landmarks

  • El Rodadero Aquatic Park 6,5 km
  • Mundo Marino 6,7 km
  • Rodadero Beach 6,8 km
  • Rodadero Sea Aquarium and Museum 8,5 km
  • Playa Blanca 8,8 km
  • Institución Educativa Distrital Normal Superior San Pedro Alejandrino 10,9 km

Nearby hotels

Closest

8 Excellent (614 reviews)
0,28 km
R1 293+
7 Good (195 reviews)
0,29 km
R1 277+

Cheapest

7 Good (195 reviews)
0,29 km
R1 277+
8 Excellent (614 reviews)
0,28 km
R1 293+

Most recommended

8 Excellent (614 reviews)
0,28 km
R1 293+
7 Good (195 reviews)
0,29 km
R1 277+