Hilton Santa Cruz/Scotts Valley

6001 La Madrona Drive, Santa Cruz, CA 95060, United States
+1 831 440 1000

Cheapest
rate per night

8,2

Excellent
based on 373 reviews
Hilton Santa Cruz/Scotts Valley - Santa Cruz, CA, United States
Fri 10/30
-
Sat 10/31
Compare vs KAYAK |

Provider Nightly total
Agoda.com R1 940
Snaptravel R1 947
Zenhotels.com R1 991
Agoda.com
Snaptravel
Zenhotels.com

Good to know

Value for money

7,8

Distance to city centre

6,9 km

Location rating

8,7

Nearest airport

San Jose

Distance to airport

37,2 km

Rooms

Fri 10/30
Sat 10/31

Double rooms

R2 758+

Bed type
Provider
Nightly base price
Queen bed
R2 758 per night

Queen rooms

R2 355+

Bed type
Provider
Nightly base price
Queen bed
R2 355 per night
Queen bed
R2 470 per night
Queen bed
R2 499 per night
Queen bed
R2 792 per night
Queen bed
R2 806 per night
Unknown
R2 941 per night

Standard rooms

R1 947+

Bed type
Provider
Nightly base price
Unknown
R1 947 per night
Unknown
R1 991 per night

King rooms

R1 940+

Bed type
Provider
Nightly base price
King bed
R1 940 per night
King bed
R2 019 per night
King bed
R2 159 per night
King bed
R2 166 per night
Unknown
R2 179 per night
Unknown
R2 179 per night
King bed
R2 191 per night
King bed
R2 191 per night
King bed
R2 191 per night
King bed
R2 191 per night
King bed
R2 191 per night
Unknown
R2 636 per night
King bed
R3 473 per night
King bed
R3 964 per night

Reviews

Pros

Cons

Traveller rating

183
73
36
15
11

Time of year

Traveller type

Show reviews that mention

+
room smelled moldy in 150 reviews
friendly staff in 97 reviews
nice hotel in 53 reviews
great breakfast in 46 reviews
beautiful location in 39 reviews
parking lot in 37 reviews
heated pool in 35 reviews
free parking in 32 reviews
comfortable beds in 23 reviews
great food in 21 reviews
hot tub in 21 reviews
towels at the pool in 20 reviews
santa cruz in 17 reviews
room service in 15 reviews
early check in 13 reviews
pool area in 12 reviews
conveniently located in 8 reviews
great experience in 4 reviews
shower curtain in 2 reviews
  • Good
    Jul 2020
    6,2

    Conveniently located so you can drive to almost anywhere to hike, go to the beach or shop. Lots to eat around within a short drive. Priced much lower than Santa Cruz hotels.

    Beware of all of the doors not letting you in. The exterior doors will not work 9/10 with your key card. Swapped key cards multiple times at the front desk and that didn't solve anything. Only 1 key card would work and if I went out to take my dogs out (btw no poop bags at all even though they say they do, bring your own) I wouldn't be able to get back in. I had to call my husband to come and open the door for me multiple times and then our room key took several times to work. This hotel needs to fix it's exterior door key card locks! It made what would have been a good stay a really annoying one, especially when you are carrying things in and have to spend 10 or more minutes hoping the door will open. Also the AC does not work well. The thermostat says it's lower than it actually is and there is no way to override it. The fridge is terrible. It doesn't keep things cool. We used it for a few waters and Gatorades and you have to push the button every few hours for it to cool. Luckily we didn't bring anything perishable or it would have went bad. Also the vending machines were empty on every floor for drinks. No signs were up. I went to every floor to see and none of them had anything in there. It would have been nice to see a sign and not waste time trying. Overall the staff was very friendly and accommodating but the things listed were just too much to make it a good stay. Hilton needs to fix the key cards, recalibrate their AC thermostats, fix their fridges, and at least post signs that vending machines are not being filled.

  • Excellent
    Nov 2019
    10,0

    Nice clean place, friendly faces, comfortable bed and quiet night!

  • Okay
    Jul 2019
    4,2

    Good location between Boulder Creek and Santa Cruz. Used to be a fine Hotle but has declined seriously.

    An overall pattern of careless indifference to our comfort made this the opposite of a typical Hilton experience. While one or two glitches are understandable, service was skimpy, or downright bad, most of the time. Worst we our two unasked for wale up calls at 5 A:M both days, even after we called and asked them not to. Then there was the Series of Nos : No water glasses. A $3 charge to deliver our “free” water bottle as Gold members. No room service menus in the room, no replacement of coffee we drank or shower caps used. By the time the poor dogs in the next door room started their lonely howling, we were more than glad to be checking out and sure we would not return. We’ve come here for years but will have to look for a different hotel next time.

  • Excellent
    Jan 2019
    9,4

    I liked the channels on the tv. There were a lot. Not like other hotels. I also liked the arrangement of the room with the little sitting area

    softer towels

  • Excellent
    Nov 2018
    9,4

    Comfortable stay

    Overall friendly and helpful staff, checking in and out was easy. Room was spacious, clean and very comfortable. HBO included. There is a pool, hot tub, gym and laundry rooms.

    Unfortunately, my room did not have a bath tub. I was really looking forward to taking a relaxing bath the night I stayed there. Crevice at bottom of front door didn’t make the room entirely dark. Staff were a bit too noisy in the hallways in the morning.

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About

Overview

Offering a Jacuzzi and an outdoor pool, this peaceful hotel is a short car ride from Santa Cruz. It also features an express check-in and check-out feature, a ballroom and a sun deck.

Hilton Santa Cruz/Scotts Valley has been recently refurbished and offers valet parking, a 24-hour reception and a 24-hour business centre. Airport transfers, a laundry service, babysitting/child services and a dry cleaning service are available upon enquiry.

The hotel's rooms are comfortable and provide a kitchenette that is equipped with a microwave. All are air conditioned and offer tea and coffee making facilities, a mini bar and wireless internet access.

Hilton Santa Cruz/Scotts Valley has an on-site restaurant, perfect for guests preferring to eat in. Alternatively, there are numerous other dining options just a short walk away.

San Jose International Airport is under a 40-minute drive from Hilton Santa Cruz/Scotts Valley. University of California Santa Cruz and Santa Cruz Beach Boardwalk are easily reached by car.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,2 Excellent

based on 373 reviews

8,6

Cleanliness

8,6

Comfort

8,7

Staff

7,8

Value for money

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

ATM on-site
Business centre
Wake-up service
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shops (on site)
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Hypoallergenic
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Hot tub
Outdoor pool
Scuba diving
Kids meals
No smoking
Kid-friendly buffet
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Food can be delivered to guest accommodation
Free Internet
Free parking
Staff follow all safety protocols as directed by local authorities
Pool with a view
Coffee shop
Private bathroom
Garden
24-hour front desk
Designated smoking area
Kitchenette
Storage available
Wedding services
Free Wi-Fi
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Fireplace
Seating area
Lift
Shampoo
Shower
First-aid kit
Sofa
Sofa bed
Allergy-free room
Balcony
Body soap
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
Dustbins
TV
Conditioner
Desk
Vending machine (drinks)

FAQs when booking at Hilton Santa Cruz/Scotts Valley

Does Hilton Santa Cruz/Scotts Valley have special cancellation policies due to coronavirus (COVID-19)?

Where is Hilton Santa Cruz/Scotts Valley located?

When is check-in time and check-out time at Hilton Santa Cruz/Scotts Valley?

Does Hilton Santa Cruz/Scotts Valley offer free Wi-Fi?

Does Hilton Santa Cruz/Scotts Valley offer free parking?

Does Hilton Santa Cruz/Scotts Valley offer free airport shuttle service?

How far is Hilton Santa Cruz/Scotts Valley from the airport?

Can you bring pets to Hilton Santa Cruz/Scotts Valley?

Does Hilton Santa Cruz/Scotts Valley have a pool?

Photos

All photos (34)
Building (2)
Bedroom (4)
Bar (1)
Pool (3)

Location

Most popular landmarks

  • Mystery Spot 2,8 km
  • Roaring Camp Railroads 3,5 km
  • Pasatiempo Golf Course 3,5 km
  • DeLaveaga Golf Course 4,7 km
  • Henry Cowell Redwoods State Park 6,2 km
  • Mission Santa Cruz 6,5 km
Hotels North America United States California Santa Cruz Hilton Santa Cruz/Scotts Valley