|"Nice lobby and friendly staff."||(in 119 reviews)|
|"Absolutely loved the hot tub!"||(in 32 reviews)|
|"Great restaurants nearby (loved Fillies!)."||(in 48 reviews)|
|"Front desk clerk was unfriendly"||(in 23 reviews)|
|"False advertising with pictures of room."||(in 99 reviews)|
|"Balcony doors had broken glass."||(in 6 reviews)|
Better parking for rental car's.
Maybe a small refrigerator in the room
The ubication is very convenient, there are a lot of restaurants near (Ashford Av) and the beach to 25 meters...
the hotel should have Cable TV, there isn't much options and the hot water is hard to go out..
Hubo un cambio en mi habitacion por problemas electricos. La nueva habitacion quedaba en otro edificio el cual es lejos para el que lleva media hora buscando estacionamiento por mas de una hora y camina media bloque. La nueva habitacion que me asignan queda al lado de la barra escuchas todo y poca privacidad, la numero 10 de Wind Chimes. En adicion los muebles son de los 80, no es la epoca son las condiciones en que se encuentran, los closets sin puertas y el televisor sin a penas los canales locales. Bello por fuera pero no se iguala en su interior. Una lastima.
Worst experience ever
Cancelled my reservation without comunicating it with me. I've been traveling for over 15 years and this was the fist time this has ever happened. Most irresponsible booking ever.
Charming but dirty
Loved the location and the overall esthetic of the hotel. Charming appeal and friendly staff.
The rooms were not cleaned well. There was an overall feeling that the cleaning crew did not clean the bathrooms and floor well. The mirrors were not cleaned and the glass not wiped down in bathroom nor was the toilet cleaned during routine am service.
Nice smaller hotel. Not in the best neighborhood
The rooms were comfortable and adequately appointed. Decor was eclectic and attractive. The staff was helpful and friendly. The only negative thing I would say is that it seemed to be in not a great neighborhood. There were bars on The windows of most buildings surrounding the hotel and several of the business is required buzzers at the front door to let their customers in as did the Acacia.
Clean, and looks new. Balcony is nice. Location is just one minute walk to public beach where many people gathers. Rate is not so high comparing to the others.
A little far (10-15 minutes walk) from Condad central area (Mariott). I cannot find major restaurants near the hotel. No bath tub, just shower in the room. TV is small, old type.
Peaceful elegance, helpful staff, good food, walk to beach, near Bebos, bus to Old San Juan, easy to get to and from airport, good view of ocean from rooms.
Not a complaint, but something to consider: parking difficult to find on street.
Lack of elevator and steep stairs - hard and almost impossible to take it up if you have large luggage.Also dark room, and sheets not washed properly.
Unique architecture, well-designed layout affording privacy, laid back setting,.close to beach, in nice section of Condado, a comfy homey feeling
Check in at sister hotel up the street
The hot tub is pretty sweet.
Mosquitos, the price, the lack of accessible staff.
Large outdoor jacuzzi very well maintained. Friendly staff. Free wi-fi. Close to beach with towels provided.
Stained sheets. Breakfast only for those who have lots of time to spare (actually we usually did have). Needed to go to 'At Wind Chimes' to access reception
Acacia Boutique Hotel San Juan offers 3-star accommodation, as well as free Wi-Fi, a concierge and an outdoor pool. It is also moments from San Juan's popular attractions.
There are a range of facilities on offer to those staying at Acacia, including room service, laundry facilities and massage services. Additionally, the multilingual staff are available to offer local information.
Acacia Boutique Hotel has 21 well-appointed rooms, each with a private bathroom. There is also a flat-screen TV with cable channels.
International cuisine is served in the hotel's restaurant, and can be savoured on the terrace. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar. A wide variety of cafés and restaurants are also found in the surrounding area.
Acacia Boutique Hotel San Juan is less than a 15-minute drive from Luis Munoz Marin International Airport and Ocean Park Beach is a short stroll away. Sagrado Corazon Urban Train Station is within a 30-minute walk.
based on 749 reviews
Policies vary by room type and provider.
Acacia Boutique Hotel is located at 8 Taft Street in Santurce, 5,2 km from the centre of San Juan. Ocean Park is the closest landmark to Acacia Boutique Hotel.
Check-in time is 16:00 and check-out time is 11:00 at Acacia Boutique Hotel.
Yes, Acacia Boutique Hotel offers free Wi-Fi.
No, Acacia Boutique Hotel does not offer free parking.
No, Acacia Boutique Hotel does not offer free airport shuttle service.
Acacia Boutique Hotel is 3,9 km from San Juan Isla Grande. Acacia Boutique Hotel is 6,3 km from San Juan Luis Munoz Marin Intl.
Yes, Acacia Boutique Hotel is a pet-friendly hotel.
Yes, Acacia Boutique Hotel has a pool on-site.