The Row Hotel, BW Signature Collection

3 stars
San Jose, CA
See location
8,2
Great
469 reviews

About The Row Hotel, BW Signature Collection

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free
Ideally located in the heart of the Silicon Valley, The Row Hotel, BW Signature Collection is built for work and play. Business travelers will appreciate this stylish hotel’s close proximity to the world’s top tech and start-up companies. If you are looking for fun, San Jose is home to world-class shopping at Santana Row, international sporting events and blockbuster concerts at the SAP Center.

Latest deals for The Row Hotel, BW Signature Collection

lun. 26/2
vie. 1/3
Classic room
Classic room
No inclusions
1 double bed
R1 940
per night
Classic room
No inclusions
1 double bed
R2 739
per night
Classic room
No inclusions
1 double bed
R2 938
per night
Deluxe room
Deluxe room
No inclusions
1 king bed
R2 562
per night
Deluxe room
No inclusions
1 king bed
R2 758
per night
Deluxe room
No inclusions
1 king bed
R3 062
per night
Queen room
Queen room
No inclusions
2 queen beds
R1 676
per night
Queen room
No inclusions
2 queen beds
R1 892
per night
Queen room
No inclusions
2 queen beds
R2 359
per night
Superior room
Superior room
No inclusions
1 king bed
R2 008
per night
Superior room
No inclusions
1 king bed
R2 035
per night
Superior room
No inclusions
1 king bed
R2 201
per night
Standard Room
Standard Room
No inclusions
1 king bed
R2 193
per night
Standard Room
No inclusions
1 king bed
R2 193
per night
Standard Room
No inclusions
1 king bed
R2 303
per night
King room
King room
No inclusions
1 king bed
R2 382
per night
King room
No inclusions
1 king bed
R2 512
per night
King room
No inclusions
1 king bed
R2 586
per night

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Row Hotel, BW Signature Collection

  • Free Wi-Fi
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Parking
  • Pets allowed on request. Charges may apply.
  • Laundry service

Basics

  • Free Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Health and safety

  • Contactless check-in/check-out
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Staff follow all safety protocols as directed by local authorities

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Shower chair
  • Accessible by lift
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bathroom

  • Toilet
  • Toilet paper
  • Private bathroom

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Dining

  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Seating area
  • Carpeted
  • Storage available

Services and conveniences

  • Meeting/Banquet facilities
  • Express check-out
  • 24-hour front desk

Parking and transportation

  • Parking
  • Private parking

Workspace

  • Desk

Reviews of The Row Hotel, BW Signature Collection

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

8,2
Very GoodBased on 469 verified guest reviews
7,7Solo
8,5Couples
8,4Families
8,0Friends

Traveller type:
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A
10,0 Wonderful
Pros:All employees were very nice and helpful. We were accommodated even during a rush and early arrival. Breakfast is a nice touch, and whole place looks modern with interesting artwork, plus a nifty business lounge with printer.
A
8,2 Very Good
Pros:Staff was very friendly. Very nice decor. Easy access to your room - You don't have to walk through a huge lobby. Easy to go to Falafel's Drive In and the mall.
Cons:Bedding and bath towels were not normal hotel quality. Was not a fan of the way the comforter was easily exposed. Wasn't in a traditional duvet cover and could see the stains of the actual comforter when the sheet was pulled at certain angles.
A
2,0 Poor
Cons:arrived with paid in full advance confirmation and correct booking details and was told (rudely) by front desk that they could not find it and were "full" . They did nothing to solve the problem and left me to find a new hotel last minute, exhausted, late at night in the most expensive silicon valley area in the country costing me over $500. I am a frequent business traveler and have never experienced such aweful hotel service in my life. This hotel should be ashamed of itself and should evaluation its purpose and focus going forward. I would go as far as to say people should be fired for the way they mishandled such a basic customer function like this. Will never return to this service shithole again and would not recommend it to my worst enemy.
A
8,0 Very Good
Cons:Pillows were hard, get softer pillows
A
8,5 Very Good
Pros:We had stayed here a year ago because the location was perfect for us. It was undergoing renovations at the time. They are done now and the place looks really nice. The complimentary breakfast is great.
Cons:It seems as though the finishing touches of the renovation are not done. Our room could have used a dresser or at least some more drawer space. They should have replaced the mattresses.
A
10,0 Wonderful
Pros:The cleanliness, the simple yet nice decoration, the courteous personnel.
Cons:nothing, really.
A
9,4 Wonderful
Pros:The staff are very welcoming and accomodating. They always answered any questions with a smile, and were very quick to respond to any needs we had. The room was very clean, but there was street noise during the day. They had a nice breakfast in the mornings.
Cons:Difficult finding restaurants to go to. They need to have a restaurant guide/intertainment guide in the room. When we asked about places to eat, they were very accomodating and even gave us some coupons to use.
A
8,2 Very Good
Pros:The room was very nice & comfortable for a business trip. The breakfast, free wifi & gym were nice perks.
Cons:The shower was weak. The refrigerator in the room was a bit noisy when the motor kicked in. And the freezer leaked water into the frig section. There are only two restaurants near by, which I don't particularly care for that type of food. They don't look that great either. So I had to drive if I wanted anything, groceries, restaurants or pharmacies.
A
8,5 Very Good
Pros:Nice remodeled room, minus the bathroom. Staff really helpful and was in a good location close to restaurants and shopping.
Cons:There is a ton of road noise all day and night from cars and trucks. Sounds your windows were open all night. They should've upgraded the windows to block this noise.
A
6,8 Okay
Pros:The room was clean, location was good. Place was nicer after their recent construction. The Housekeeping staff was great.
Cons:Booked a room with two Queen beds, even called earlier in the day and confirmed. When I arrived, was told there was only single King bed rooms available, no help at all at the front desk.

Location

2404 Stevens Creek Boulevard, San Jose, CA 95128

What's nearby

  • Santana Row1.1 km
  • San Jose Municipal Rose Garden1.2 km
  • Winchester Mystery House1.3 km
  • Rosicrucian Egyptian Museum1.7 km
  • J. Lohr Winery2.4 km
  • SAP Center at San Jose3.3 km
  • Children's Discovery Museum3.9 km
  • San Pedro Square4.1 km
  • San Jose McEnery Convention Center4.2 km
  • Tech Museum4.2 km
  • San Jose Museum of Art4.2 km
  • Cathedral Basilica of St Joseph4.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Row Hotel, BW Signature Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Row Hotel, BW Signature Collection

  • Where is The Row Hotel, BW Signature Collection located?

    The Row Hotel, BW Signature Collection is located at 2404 Stevens Creek Boulevard, 4,6 km from the centre of San Jose. Santana Row is the closest landmark to The Row Hotel, BW Signature Collection.

  • When is check-in time and check-out time at The Row Hotel, BW Signature Collection?

    Check-in time is 15:00 and check-out time is 11:00 at The Row Hotel, BW Signature Collection.

  • Does The Row Hotel, BW Signature Collection offer free Wi-Fi?

    Yes, The Row Hotel, BW Signature Collection offers free Wi-Fi.

  • How far is The Row Hotel, BW Signature Collection from the airport?

    The Row Hotel, BW Signature Collection is 4,4 km from San Jose. The Row Hotel, BW Signature Collection is 49,8 km from Oakland.

  • How does KAYAK find such great The Row Hotel, BW Signature Collection hotel deals?

    KAYAK scours the web for all room deals available at The Row Hotel, BW Signature Collection in San Jose and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Row Hotel, BW Signature Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Row Hotel, BW Signature Collection.

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