Health and safety
Accessibility and suitability
Services and conveniences
Media and entertainment
Pool and spa
Parking and transportation
Cons:Bedding and bath towels were not normal hotel quality. Was not a fan of the way the comforter was easily exposed. Wasn't in a traditional duvet cover and could see the stains of the actual comforter when the sheet was pulled at certain angles.
Cons:arrived with paid in full advance confirmation and correct booking details and was told (rudely) by front desk that they could not find it and were "full" . They did nothing to solve the problem and left me to find a new hotel last minute, exhausted, late at night in the most expensive silicon valley area in the country costing me over $500. I am a frequent business traveler and have never experienced such aweful hotel service in my life. This hotel should be ashamed of itself and should evaluation its purpose and focus going forward. I would go as far as to say people should be fired for the way they mishandled such a basic customer function like this. Will never return to this service shithole again and would not recommend it to my worst enemy.
Cons:Pillows were hard, get softer pillows
Cons:It seems as though the finishing touches of the renovation are not done. Our room could have used a dresser or at least some more drawer space. They should have replaced the mattresses.
|Check in anytime after 15:00, check out anytime before 11:00|
|Cancellation/pre-payment policies vary by room type and provider.|
The Row Hotel is located at 2404 Stevens Creek Boulevard, 4,6 km from the centre of San Jose. Santana Row is the closest landmark to The Row Hotel.
Check-in time is 15:00 and check-out time is 11:00 at The Row Hotel.
Yes, The Row Hotel offers free Wi-Fi.
Yes, The Row Hotel offers free parking.
No, The Row Hotel does not offer free airport shuttle service.
The Row Hotel is 4,3 km from San Jose. The Row Hotel is 49,8 km from Oakland.
No, pets are not allowed at The Row Hotel.
No, The Row Hotel does not have a pool on-site.