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|"Very friendly and helpful staff."||(in 158 reviews)|
|"Comfortable clean room and friendly staff"||(in 167 reviews)|
|"Everything was very nice and clean."||(in 17 reviews)|
|"The breakfast area was absolutely filthy."||(in 16 reviews)|
|"Bad customer service and horrible front desk clerk!"||(in 12 reviews)|
|"Not happy with location, empty properties around and industrial area"||(in 16 reviews)|
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The breakfast wasn’t what I expected the cereal could have been individual containers sealed. No sweet bread for the coffee the could have had some type of muffins
That pool was closed at 8pm when we arrived at 730pm. That was the main reason I had chosen this location. People waiting outside to get inside building when someone opens the door. And people smoking on balcony.
Room was nice and clean. Bed was comfotable
It was during the covid. There was no breakfast, no pool and the lobby was closed.
I like the room it was big enough for me and my family.
I didn’t like the view or that I got my $470 dollar yeti cooler stolen and the staff didn’t even let me look at the cameras and just gave me a bs answer
I understand we are in a weird time with COVID-19 and what not but the customer service end was so awkward while checking in. Staying at a different hotel tonight and they are still treating us like people while keeping things clean and distant. BW treated you like you already had the plague and wanted nothing to do with you. Shower curtain rod was broken and caused the curtain to just slide to the middle. You ended up with a pond on the floor at the end of a 5 minute shower. It just wasn’t a pleasant stay.
i liked best the room comfort.
The Covid-19 pandemic caused the breakfast area and indoor pool to be unavailable.
Best Western Alamo Suites is right in the downtown area of San Antonio, which makes it easy for business travelers and vacationers to reach their destinations. The property provides 72 rooms for guests. Service animals are welcome at the property, but pets are not allowed. The property is nonsmoking and family-friendly, and cribs are available for those who need them. Extra beds for the room are not available.
Guests will find that all of the rooms at the property offer free wired Internet, as well as WiFi. The rooms have TVs with cable channels, refrigerators, microwaves, tea and coffee making facilities, private bathrooms, a ceiling fan, air conditioning, a free newspaper, air conditioning, a phone, and free local calls.
Guests can partake of a complimentary continental breakfast in the morning if they wish. The property offers an indoor pool and a spa tub, as well as a fitness center for those who want to stay in shape. Some of the other facilities and features of the property include a safe deposit box, luggage storage, a 24hr front desk, a 24hr business center, and coffee and tea in the common areas.
Those who stay at the downtown hotel will find that they are a short distance from the Alamo, Rivercenter Mall, Six Flags, SeaWorld, the convention center, and more. Nearby places to dine and grab a drink include The Beer Depot, April Chinese Restaurant, Eddie’s Taco House, and the Guenther House Restaurant.
based on 980 reviews
Value for money
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Most popular landmarks
- Market Square 1 km
- Spanish Governor's Palace 1,1 km
- Cathedral of San Fernando 1,2 km
- San Antonio River Walk 1,3 km
- La Villita Historic Arts Village 1,4 km
- Majestic Theatre 1,6 km