H10 Vintage Salou

Staff, friendly, professional, welcoming, multilingual, helpful, courteous, and eager to help. Mostly faultless. Even the housekeeping staff and guys clearing trolleys of dirty plates in the restaurant were super friendly. The location is central to everything. 20 Min walk to theme parks, lots of supermarkets close by if you don't want to pay €31 for 2 drinks! 5-10 Min walk to beach. Whole hotel immaculately clean, housekeeping available daily and very polite. Beds are large and comfortable, if a little firm. Even at peak busy times the restaurant ran like clockwork. Service is impeccable, food replenished swiftly when running low and plenty of variety every evening to prevent tedium and boredom.

The place was amazing. Only encountered one rude staff member the whole stay, some dude in the restaurant trying to tell us we couldn't sit at the only clean and re-laid table in the restaurant when they were extremely busy. Other than that, all the staff were amazing. Nothing was too much trouble. My only other gripe was being charged €31 for a gin and lemonade and a rum and coke in the adults only pool and bar area! Just because my kids weren't with me doesn't mean I don't have any and I'm made of money!!! That was extortionate! Other than those two gripes the place was immaculate, food was fantastic, entertainment varied. One singer thought he was Elvis and sang like a drunk dad at karaoke, dancers were amazing but ruined by some guy who thought he was a comedian while they danced to Moana soundtrack, and some muscle blokes doing pitiful trampoline acrobatics. Not my cup of tea but then there was the whole of salou on the doorstep to find our own entertainment. Oh, and no English speaking channels on the tv. I like to have the TV on in background when I sleep due to anxiety but struggled to sleep with it being in a language I didn't understand, however I'm not entitled and realise that in Spain you should expect their TV to be in Spanish!