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Staff was rude an unhelpful. Sevwral things didnt work and reception staff could not do much to help (cards not working for the room or storage)
The location and staff were excellent
It was a bit overpriced for a 4* hotel. There is no room service
The hotel was in a good location, near to shops and another restaurant. We only stayed for one night whilst driving from southern France to Spain and so time there was limited. Most of the resort was closed for holidays but the scenery was lovely and the resort had a nice atmosphere. The tapas bar in the hotel was excellent.
The bathrooms were well fitted but very narrow.
The hotel was very close to the trolley pick up point and to several amentities. The breakfast was full of options and included in our stay. Alex, one of the staff was the most helpful regarding reservations, directions and suggestions.
The lack of double beds in the hotel. There should be more rooms with double beds for couples to stay on their holiday. We were traveling as a family including two children. This was uncomfortable as an adult to sleep in a single bed. Only one staff member seemed to understand English well enough to answer questions and help. Although all of the staff was pleasant, there seemed to be hesitation toward English speaking guests.
Breakfast was great
Extra bed for an adult, was short & my legs were under the worktop plus because it was so small I had to sleep on my side & because of the worktop with my right leg hanging out of bed. Not what you'd expect for a £1,000 for a week. The pictured jacuzzi was €15 per person per hour. Only the pool was included in the price.
When you stay at Hotel Montarto in Naut Aran, you'll be near ski lifts, just steps from Baqueira Beret Ski Resort and 14 minutes by foot from Montgarri Outdoor. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 280 reviews
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