Rocco Forte Astoria Hotel

Amazing service. Exceptional attention to detail. Great concierge and head of guest services. Everyone went above and beyond to make our stay wonderful.

The welcoming fruit and nuts basket The location is special The stuff are kind

The hotel is perfectly located. The main attractions are within walking distance. Our room offers a nice view of St. Isaac's Cathedral. Rooms are well-equipped and very clean. More bottled complimentary mineral water was added to the room every day. Shower gel, shampoo and towels are of good quality. The bed is comfortable, the quilt is of good quality. The hotel's atmosphere is excellent. The cuisine of the restaurant is excellent, the dishes are perfect and tasty. It's worth trying. We had dinner here several times. We tasted the degustation menu and many other dishes. It was a good experience. We had breakfast in the room regularly and room service was well organized. At our request, they organized a perfect private giuded tour to Peterhof. I only recommend the hotel.

Stylish

The hotel staff are what make this hotel so wonderful, we were met by Assistant to the director of Guest relation Margarite, who looked after us so well from the moment we arrived to the last day and took the time to have a coffee and chat with us which was lovely of her. As we were celebrating my husbands 60th Birthday we were up graded on arrival and champagne and fruit on arrival was so wonderful my husband was thrilled it was so much appreciated. The room was wonderful all the comforts of home and the most wonderful view of St Issac cathedral just across the road Fantastic lit up at night too. Thank you to all the staff for such a lovely stay we will never forget our stay in St Petersburg because of you all !!.

The only small criticism was the breakfast, I felt the choice was poor, no fruit to speak of mostly dried, on one morning we ordered scrambled eggs and they arrived cold and had to be sent back and on another morning I ordered a 2nd coffee but it never arrived,it seems like shifts of staff going off and staff coming on that it was missed, staff busy setting up for lunch, and we were not the the only guests in the restaurant so that wasn't great for 5 star, The room air conditioning was difficult to control and as a result we felt the room very warm we tried to open the windows but as we did have the wonderful view we also had the traffic noise so we couldn't do that. but to be fair these were small issues and didn't take away from our stay in any great way, just might be something to look at for future guests.