Hipotels Marfil Playa

It was a hotel that pacifically catered for German customers and the much older generation 60 +. The hotel advertised Air conditioning which was not allowed on during my stay. I forgot to print my accommodation voucher to present on my arrival. They charged me €27 in tourist tax charges even though my booking was suppose to include tourist tax. The hotel is boring no entertainment and no atmosphere staff are rude in particular to British guests. Would not return and felt like this hotel was not worth the price I payed in value!

Receptionist staff rude! Cook rude in restaurant Teresa could do with a customer service course. Air conditioning hotel advertising this but will not allow customers to have it switch d on! Room was first allocated was a vile smell of drains and sewers in the room for the first four days before eventually being moved to a room that never smelt. Was charged tourist tax even though it should of been included with the booking through booking.com. No atmosphere hotel caters for people that are 60 years plus, and mainly German tourists. Pool was freezing cold not heated indoor pool was not open! Just did not enjoy my stay in this hotel. was like staying in a residential home!