Hotel Windrose

So.. The dining room is very small enough to accommodate all the guests so that if you arrive in the dining room when it is full you have to wait on the side until the other guests finish the meal and then you can enter. For a coffee break you have to ask the waitress to clean the tables and serve other guests (I have nothing bad to say about the waitress she tried to give the best service) Is not it better to just put a coffee maker for self-service, put a little Vegetable tomato or cucumber in a dining room will not hurt (and I'm not talking about a large salad). Second thing.. We 2019 recommend replacing the elevator so that it does not have to wait long until it arrives (older people wait a long time standing up waiting for an elevator without even having a chair to sit on which is not acceptable). But worst of all ... When I asked about one of the buses for tourists at the reception we were recommended a "Panoramic Tour" and even offered to buy discount tickets from the hotel and we bought tickets at the reception only to find that right in front of the hotel there is an office of the same bus company that sells tickets cheaply. I asked how the price of a hotel ticket was more expensive and then I was told that the hotel was taking a commission) Was this part of the hotel service? If not to lower the tickets as a service to hotel guests Why charge more Where is the fairness? You have to say that the hotel charges a fee and allows me to choose. To this hotel I'm sure not coming back. And I'll make sure all the people I know do not get to this hotel either.